IT Helpdesk
3 days ago
Tsuen Wan, Hong Kong SAR China
Gfi World
Full time
About the job IT Helpdesk - iBank / Admiralty Position: IT Helpdesk Responsibilities: Work with Global TechHub support team Work under HKSAR IT Service Desk(Service Managers, International Technical teams and customer support). Troubleshoot the IT service and support. Escalate/triage issues to technical teams Engage with Fidelity business end-users support. Provide technical advice and assistance to end-users in relation. Requirements: IT experience, with proven technical support experience Solid knowledge of desktop environments Windows 10 and Desktop. Mac support experience preferred. Office 365 is advanced Strong/Effective communication on ENGLISH. #J-18808-Ljbffr
