IT Helpdesk 1st tier

4 days ago

Tsuen Wan, Hong Kong SAR China Gfi World Full time

IT Helpdesk 1st tier - iBank in North Point About the job IT Helpdesk 1st tier - iBank in North Point Responsibilities: Job Highlights Technical Support on Windows , environment and Microsoft 365 supports Hong Kong, Japan, & Taiwan staff Work closely with internal entities Maintaining positive relationships with customers. Technical support to evaluate problems Handle the Urgent case provide valid recommendations in standard support documentation Requirements: Immediate Available is an advantage Strong communication skills are required Experience andFamiliar Technical Supporton Windows,environment and Microsoft 365 Coordinate with service desk Solid knowledge in Wintel platform environments Proactive, Independent, and able to work under pressure ·Good command of written and spoken English and Chinese. Option -Good in Putonghua is an advantage. #J-18808-Ljbffr

  • 1st Tier IT Helpdesk – Windows

    4 days ago

    Tsuen Wan, Hong Kong SAR China Gfi World Full time

    A global technology firm in Hong Kong is seeking an IT Helpdesk 1st tier to provide technical support primarily for Windows and Microsoft 365 systems. The ideal candidate will possess strong communication skills and must be able to manage urgent cases effectively. This role requires a proactive individual who can work independently while maintaining positive...