Service Support Officer

We are a fast-growing multi-family office (MFO) in Asia and are seeking motivated individuals to join our consultancy force. Family Office Trainee Program equips graduates with industry knowledge and practical skills to pave the way for a successful career in the financial industry. To unleash trainees’ potential, trainees will have opportunities to...

Deskside /Desktop IT Services & Operations/IT Support Specialist Add expected salary to your profile for insights Responsibilities Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer...

We are seeking a dedicated and highly organised Admin Manager to support the smooth operation of our Hong Kong office. This role covers a broad range of responsibilities across administration, HR support, and company operations, ensuring the office runs efficiently and supporting the team as the business continues to expand regionally. This position is ideal...

Manager/Officer, Operation Support and Customer Service Add expected salary to your profile for insights Act as the team leader, providing comprehensive, quality service to customers across all interaction channels, including but not limited to face-to-face meetings, phone calls, email, and online chat. Manage the entire customer lifecycle, from initial...

Officer, IT Support - Information Technology Department - Technology & Service Group Job Duties & Responsibilities : Support and maintain endpoint devices, including physical & virtual desktops, mobile devices Provide 1st and 2nd tier user support Deploy group policies for PC configurations and security hardening Develop scripts for automation Perform...

SW8590 |20 Dec 2023 IT Service Desk Support Responsibilities: Provide frontline helpdesk support on IT-related issues through omni‑channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Qualifications: Diploma or above in...

A leading airline in Hong Kong is seeking a Baggage Services Officer to ensure a seamless baggage experience for passengers. You will greet and assist passengers, resolve baggage issues, and provide customer service in a fast-paced environment. Fresh graduates and those with industry experience are encouraged to apply. The role requires flexibility for shift...

Job Description We are currently looking for a Service Support Engineer who will fully engage in Cloud and Infrastructure Support; as well as incident management and office automation functions. Responsibilities Provide technical support: Serve as the first point of contact for external customers inquiries and troubleshoot issues related to cloud...

A leading high-tech electronics firm in Hong Kong is seeking a Customer Service Officer to coordinate customer service orders and provide on-site support. The ideal candidate should have a diploma or above, experience in customer service, and strong communication skills. Proficiency in MS Office and a good command of English, Chinese, and Mandarin are...

Job responsibilities Reprographics & Convenience Copier Management Printing, production of documents Digital scanning – scan, sort and index documents Perform data entry of materials from source documents to system Ensure printers/copiers are functioning to service level Replenish office printing paper/toner on all office printers/copiers Maintain firm’s...