HK Express | Supervisor, Airport Operations Support
1 day ago
Job no: 497633
Work type: Full time
Location: Hong Kong SAR
Department: Ground Services
HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.
Like you, we love to travel and discover new places across the world’s most diverse and dynamic region. At HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.
We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.
Responsibilities:
- Work in a 24 hours Control Center - Airport Operations Support (AOS) which incorporates in Integrate Operation Control Centre (IOCC);
- Coordinate and communicate flight / passenger recovery plans and collectively come up with the best outcome for the passengers, the operation and the business;
- Monitor daily operations and carry out the decision-making to ensure smooth handling, especially in disruption situations;
- Provide guidance to outstation ground handling personnel;
- Execute blacklisting system on ad-hoc basis according to company instruction;
- Prepare daily report for operational review;
- Review daily on-time performance and follow up with station performance team for rectification;
- Perform shift and overnight duties.
Qualifications:
- Tertiary or above;
- 5 years aviation or civil airline experience including 1 year in supervisory level;
- Ramp or dispatch handling experience will be an advantage;
- Excellent command of English and Chinese (Mandarin is a plus);
- Basic knowledge in Microsoft Office;
- Good communication skills and team player;
- Able to work under pressure.
Your Future Work Life:
- Fly anywhere we fly for free with your friends and family to explore the world;
- Open office to collaborate, connect and share great ideas;
- Energetic and multicultural teammates from up to 50 nationalities
- Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.
Advertised: 13 Jan 2025 China Standard Time
Applications close: No expression of interest currently available
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