Manager, Customer Risk Control, Life Operations
5 days ago
Manager, Customer Risk Control, Life Operations (1.5 line) Join to apply for the Manager, Customer Risk Control, Life Operations (1.5 line) role at FWD Insurance 5 days ago Be among the first 25 applicants About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest‑growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. Position Responsibilities Support the development of the Customer Risk Control Team under Life Operations, which will support business and comply regulatory requirements (e.g. Hong Kong, Macau, Bermuda) Screen pre‑underwriting documents and advise if any missing document from anti‑money laundering ("AML") and counter‑terrorist financing ("CTF") perspective Perform enhanced due diligence ("EDD") including but not limited to applications with complex policyholder structure (e.g. multi‑layer entity, trust) and jumbo/high‑net‑worth cases Handle EDD for high risk customers during policyholder services and claims Advise and educate channels on AML/CTF requirements Prepare and review procedures in Life Operations Liaise with Risk and Compliance to seek endorsement for updated procedure manuals of Life Operations Work closely with stakeholders across various business units including but not limited to Compliance, Strategic Partnership, New Business and Underwriting, Life Administration and Claims Handle ad‑hoc tasks as assigned The Person Degree holder in Business, Compliance, Risk Management and/or related disciplines Minimum 6 years’ experience in life insurance sector and with knowledge on life insurance operations Possess working experience related to case management, regulatory requirements and/or risk mitigations Experience in handling high‑net‑worth application as case manager is definitely a plus Deep understanding of AML requirements including EDD on complex structure (e.g. multi‑layer entity, trust) Analytical mindset and problem‑solving skills Good command of both spoken and written Chinese & English Possess strong sense of ownership, adaptive to change Confident to deal with various business stakeholders independently A committed team player who is able to work under pressure and is determined to meet deadlines We offer 5‑day work, 20‑22 days annual leave, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. #J-18808-Ljbffr
-
Manager, Operation Risk, Life Operations
1 day ago
Kowloon, Hong Kong SAR China FWD Insurance Full timeManager, Operation Risk, Life Operations 2 days ago Be among the first 25 applicants About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative...
-
Life Operations Risk
5 days ago
Kowloon, Hong Kong SAR China FWD Insurance Full timeA leading insurance company in Hong Kong is seeking a Manager for Customer Risk Control in Life Operations. The role involves developing risk control processes, ensuring compliance with anti-money laundering regulations, and analyzing complex insurance applications. Ideal candidates should have at least 6 years’ experience in the life insurance sector, a...
-
Kowloon, Hong Kong SAR China FWD Life Insurance Company (Bermuda) Limited Full timeManager/ Assistant Manager, Operational Risk Management FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a...
-
Assistant Manager, Operational Risk
1 day ago
kowloon, Hong Kong SAR China Chow Tai Fook Life Insurance Company Limited Full timeA well-established life insurance company in Hong Kong seeks an Assistant Manager for Operational Risk Management. The role involves supporting the implementation of the Enterprise Risk Management Framework, conducting risk assessments, and collaborating with various departments to mitigate operational risks. Ideal candidates will have a Bachelor's degree in...
-
kowloon, Hong Kong SAR China Chow Tai Fook Life Insurance Company Limited Full timeAssistant Manager, Operational Risk Management Chow Tai Fook Life Insurance Company Limited (Incorporated in Bermuda with limited liability; "CTF Life" is proud of its rich, 40-year legacy in Hong Kong. CTF Life is a wholly-owned subsidiary of NWS Holdings Limited and one of the most well-established life insurance companies in Hong Kong. As a member of Chow...
-
Kowloon, Hong Kong SAR China FWD Insurance Full timeA leading insurance company in Hong Kong is seeking a Manager for Operation Risk in Life Operations. The ideal candidate will have a degree and over 8 years of experience in the life insurance sector, with deep knowledge of regulatory requirements like FATCA and CRS. The role involves managing compliance processes and liaising with various stakeholders. The...
-
Senior Operational Risk Manager: Incident
7 days ago
Kowloon, Hong Kong SAR China FWD Life Insurance Company (Bermuda) Limited Full timeA leading insurance company based in Hong Kong is seeking a Manager/Assistant Manager in Operational Risk Management. The ideal candidate will have over 6 years of relevant experience in risk, compliance, or audit within the financial services sector. Responsibilities include implementing risk management programs, preparing timely risk reports, and assisting...
-
Kowloon, Hong Kong SAR China FWD Insurance Full timeAssistant Manager/Manager, Underwriting, Life Operations Join to apply for the Assistant Manager/Manager, Underwriting, Life Operations role at FWD Insurance . About FWD Group FWD Group (1828.HK) is a pan‑Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s...
-
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. Hi, If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further....
-
Product Risk
2 weeks ago
Kowloon, Hong Kong SAR China The Bank of East Asia, Limited Full timeResponsibilities Ensure product designs and procedures are in compliance with all policies, rules, guidelines, requirements prescribed by regulators as well as the Bank. Handle customer complaints for the Department and in compliance with all policies, rules, guidelines, requirements prescribed by regulators as well as the Bank. Adhere to all established...
