Senior Business Analyst

Senior Business Analyst (Digital Innovation & AI Focus) 1 day ago Be among the first 25 applicants Direct message the job poster from GreenTomato. Join a mission-driven team at GreenTomato to rethink how businesses collaborate, work, and grow with AI. As a Senior Business Analyst , you are the "AI Translator." You will conduct stakeholder reviews to validate business objectives and work closely with designers and technical leads to design agentic workflows and bespoke AI solutions. Your role is about spotting patterns, asking the right questions, and guiding clients toward better processes powered by AI tools—not just for automation, but for real impact. You will act as the first point of contact for functional design, creating detailed specifications that bridge human needs with AI capabilities. Responsibilities AI Workflow Analysis & Opportunity Identification : Map and evaluate existing business processes to spot inefficiencies. Identify specific areas where LLMs, agentic workflows, and AI enhancements can make a tangible difference in work efficiency. Communication & Strategic Storytelling : Effectively communicate complex AI solutions in fluent English. Help clients and internal teams visualize their transformation journey through clear documentation, presentations, and insights that show how AI reshapes their daily operations. Process Design & Rapid Prototyping : Partner with team leads and designers to implement and test AI-powered enhancements. Define future "Human-AI" processes, ensuring they are technically feasible, user-friendly, and practical in real-world settings. Meeting Facilitation & Change Leadership : Lead discussions to elicit requirements and guide teams through change. Provide the "playbooks" and onboarding support necessary to ensure stakeholders feel confident adopting new AI-driven tools and methodologies. Technical Bridging (AI & Traditional IT) : Act as the crucial bridge between business needs and technical teams. Translate business rules into AI logic (e.g., prompt requirements or data retrieval needs) and document complex solutions like API specifications or system diagrams. Requirements Management : Elicit and gather comprehensive business requirements for complex projects. Ensure documentation is precise, accurate, and aligned with business goals, utilizing tools like JIRA, Confluence, or AI-native project management platforms. Testing & AI Quality Assurance : Define test scenarios from a business perspective, specifically focusing on AI accuracy and output validation . Lead User Acceptance Testing (UAT) to ensure the solution meets the high-quality standards expected by GreenTomato clients. Design Thinking & User Centricity : Adopt a "no right or wrong" mindset—learning fast by doing and iterating. Use design thinking to ensure AI solutions address actual user pain points rather than just adding technical complexity. Qualifications 3–5 years of work experience in IT, mobile application development, or business consultancy. AI‑native thinker—curious about how AI is reshaping work and eager to explore new tools like ChatGPT, Gemini, or Claude. Strong command of English (written and verbal), with the ability to present confidently to clients and senior stakeholders. Inclination for workflows rather than just individual task completion. You look at the "big picture" of how teams operate. Client‑facing experience (agency or consulting background highly preferred). Familiar with Agile/SCRUM methodologies and comfortable in a fast‑paced, experimental environment. Bonus Points : Experience experimenting with AI agents or automation tools (e.g., n8n, LangGraph, Dify ) and willingness to challenge existing practices to improve efficiency. Benefits The AI Toolkit : Hands‑on access to a professional suite of tools. Mission Ownership : Creative freedom to shape how humans and AI collaborate from the inside out. 5‑day work week. Competitive remuneration. Discretionary Bonus. Happy and harmonious working environment. Attractive remuneration package, comprehensive on‑the‑job training on new technologies, and excellent career development opportunities. Final and Most Important Requirement "Enjoy What You Do" Candidates not contacted within 4 weeks may consider their application for this role unsuccessful. Unless advised otherwise, unsuccessful candidates will be kept on file for future job opportunities. Personal data collected will be used for recruitment‑related purposes only and all personal data of applicants will be kept in strict accordance with the Personal Data Privacy Ordinance. Job Details Seniority level : Mid‑Senior level Employment type : Full‑time Job function : Research, Analyst, and Information Technology Industries : IT Services and IT Consulting Get notified about new Senior Business Analyst jobs in Hong Kong SAR . Referrals increase your chances of interviewing at GreenTomato by 2x. #J-18808-Ljbffr