CRM Manager

5 days ago


Hong Kong Island, Hong Kong SAR China Leadingnation Full time

Responsibilities Plan, Organize and Execute Marketing campaigns including branding, festive, product launch, content marketing and ad hoc promotions Prepare monthly reports for marketing campaigns results & quarterly trend report analysis Manage CRM Program and work closely with sales team to maximize customer satisfactions by data insights Manage CRM Tools to get effective communication with customers and provide tracking report Support in preparing marketing collaterals and promotional materials Develop and implement social media strategy to drive the brand awareness and lead generation Create engaging Chinese and English content for different social media platforms and marketing campaigns including Instagram, Facebook, YouTube and Website Manage company CRM & analytics tools Other ad-hoc projects as assigned by management Requirements Degree holder in Marketing, Communication in related disciplines is preferred At least 3 years relevant experience in marketing/branding for retail industry Prior experience in a FMCG/cosmetic and beauty industry/agency preferred Knowledge on Google AdWords, SEO/SEM and ad serving tools will be an advantage Strong communication and interpersonal skill Proficient with technology Creative thinking and attention to details Able to work under pressure and adapt to dynamic environment Exposure in Asian countries is preferred, especially in developing Asiancountries. Proficient in Cantonese and English is a MUST, Mandarin is an advantage * Data collected will be used for recruitment purpose only. It may be transferred to other companies of the Group to see if suitable vacancies arise. Applicants not contacted within 6 weeks may consider their application unsuccessful. The information will be destroyed. #J-18808-Ljbffr


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