Deputy / Assistant Personal Banking Manager - (Contact Centre, WMS - Insurance)
5 days ago
- Handle the enquiries regarding all activities in insurance policy operation process such as underwriting, policy admin and claims from different services channels, including telephone, email
- Liaise with internal departments to resolve customer problems
- Provide relevant and suitable products and services to meet customers'financial needs in order to achieve business targets
- Address customer feedback / complaints professionally
- Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies
- Degree or above is preferred
- With qualifications in IIQE
- At least 2 years of relevant working experience in banking / financial institution, customer services experience a definite advantage
- Independent, self-motivated, customer-centric and able to work under pressure
- Excellent interpersonal and communications skills with good command of English and Chinese in both verbal and written including Putonghua
- Proficient in PC applications, such as MS Office and Chinese inputs
- May required on-shift duty as needed
-
Personal Banking Manager
22 hours ago
Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeResponsibilities: Champion the one-stop personal banking services at Contact Centre Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to cross-sell appropriately Serve as the day-to-day customers contact for any relevant issues on investment, insurance, other banking products and provide after sales service &...
-
Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeResponsibilities: Deliver quality services and conduct outbound call to introduce personal loan at Contact Centre Handle online personal loan related applications with prospective customers Responsible for application follow up and credit assessment Grasp opportunities to cross-sell appropriately Identify existing and prospective customers' financial needs...
-
HSBC | Assistant Manager, Wealth
4 days ago
hong kong, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...
-
Banking Professional
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeAt Bank of China (Hong Kong) Limited, we are seeking a highly motivated Banking Professional to join our team in the Contact Centre and Personal Loan department. This exciting opportunity will allow you to utilize your excellent communication skills and sales expertise to deliver quality services and drive business growth.About the RoleThis role is...
-
Deputy/Assistant Personal Banking Manager
7 days ago
Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeResponsibilities: Deliver quality customer services through various media, including telephone, email, video-call, online text and fax Grasp opportunities to cross-sell appropriately Identify existing and prospective customers' financial needs, including both products and services Execute telephone stock trading, foreign exchange margin, futures and...
-
Deputy/Assistant Teleservices Manager
7 days ago
Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeResponsibilities: Handle Wealth Management / SME / personal banking customers' enquiries and requests related to banking products and services from different channels, including telephone, email, video-call, online text and fax Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to cross-sell appropriately...
-
HSBC | Personal Banking Executive
21 hours ago
hong kong, Hong Kong SAR China HSBC Full timeSome careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Mox Bank | QA, Training
5 days ago
hong kong, Hong Kong SAR China Mox Bank Full timeQA, Training & MI Manager, Contact Centre About Mox Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together....
-
hong kong, Hong Kong SAR China Bank of China Full timeAssistant Human Resources Manager / Deputy Human Resources Manager (HR Services Centre) Job No.: 499043Employment Type: Full timeDepartments: Human Resources DepartmentJob Functions: Human Resources Responsibilities Maintain and update HR databases and personnel records Handle visa applications, pensions, insurances and benefits administration Provide...
-
Bank of China | Assistant
21 hours ago
hong kong, Hong Kong SAR China Bank of China Full timeAssistant / Deputy Human Resources Manager (HR Services Centre) - Payroll Job No.: 499297Employment Type: Full timeDepartments: Human Resources DepartmentJob Functions: Human Resources Responsibilities Responsible for the entire payroll lifecycle, including salary calculations, final payments, taxation, pension contribution, leave management, and...
-
Deputy/Assistant Teleservices Manager
7 days ago
Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeResponsibilities: Handle the enquiries regarding all activities in insurance policy operation process such as underwriting, policy admin and claims from different services channels, including telephone, email Liaise with internal departments to resolve customer problems Provide relevant and suitable products and services to meet customers'financial needs in...
-
Officer, Customer Services
22 hours ago
Hong Kong, Hong Kong SAR China Dah Sing Financial Group Full timeOfficer, Customer Services (Contact Centre - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, emai & social media presence. Deliver consistent...
-
Hong Kong, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeBusiness Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...
-
Expert Personal Banking Leader
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Description:As an Expert Personal Banking Leader at Bank of China (Hong Kong) Limited, you will be responsible for championing one-stop personal banking services at the Contact Centre. Your primary goal is to deliver exceptional customer experiences through inbound and outbound calls, seizing opportunities to cross-sell appropriately.Key...
-
(Deputy/Assistant) Personal Banking Manager/
7 days ago
Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeResponsibilities: Champion the one-stop personal banking services at branches Explore and develop long-term banking relationships with customers Identify existing and prospective customers' needs of financial services, including both products & services Appropriately map and provide relevant and suitable financial products & services to meet existing and...
-
Senior Insurance Specialist
22 hours ago
Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeResponsibilities Responsible to achieve individual/branch/area insurance sales business Provide professional wealth management services and strengthen customer relationship, together with fulfilling customer all-round insurance needs Responsible for different trainings to branch network to improve insurance selling ability Requirements Degree holder or...
-
Bank of China |
21 hours ago
hong kong, Hong Kong SAR China Bank of China Full time(Assistant / Deputy) Customer Services Manager (AML & Client On Boarding, Corporate Banking) Job No.: 499431Employment Type: Full timeDepartments: Corporate Credit Management CentreJob Functions: Strategic Planning, Corporate Services Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical...
-
Project Manager
22 hours ago
Hong Kong, Hong Kong SAR China Citi Full timeAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...
-
Assistant Manager, Insurance Sales
22 hours ago
Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full timeA Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...
-
Assistant Manager, Insurance Sales
22 hours ago
Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full timeJob description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment,...