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Manager, Operations

3 months ago

Hong Kong, Hong Kong SAR China Dah Sing Financial Group Full time
About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

Reporting to Head of Operations & Business Control, you will be responsible for ensuring the daily account opening, client onboarding, account review and on-going transaction monitoring process run smooth so as to minimise the AML risk, and ensuring the quality of customer data input and Customer Due Diligence ("CDD") and customer data input

Responsibilities:
  • Work with frontline staff in account opening and client onboarding process including review documents, CDD data and reports. Conduct media search and follow up the process and manage tasks completed in expected timeframe and with good quality
  • Work with frontline sales in CDD reviews (regular review, review upon triggered events and review triggered by internal or external alert) and complete in a timely manner with good quality
  • Review database to ensure the quality of CDD, customer data input and account opening
  • Perform ongoing transaction monitoring as defined in relevant guidelines
  • Establish and implement frameworks/guidelines/procedures concerning account opening, client onboarding, CDD review, on-going transaction monitoring and AML control
  • Take lead/participate in system development projects
  • Back up other Operations Manager as and when required
To meet the challenge, you should have the following qualifications and attributes:
  • Degree holder in Business or Finance
  • Minimum 5-8 years of relevant experience as well as transaction monitoring in financial institution
  • Knowledgeable of relevant regulations
  • Ability of multi-tasking and work under pressure
  • Good analytical skill and self-motivated
  • Good command of written and spoken English and Chinese
Please note that only shortlisted candidates will be notified.