Receptionist - Global Insurance Firm

3 weeks ago


Hong Kong, Hong Kong SAR China Gravitas Recruitment Group Full time

Our client, a leading insurance firm, is looking for a Receptionist to provide customer service and handle office administrative tasks for their Hong Kong office.

Job Duties

  • Greet and assist visitors while maintaining the visitor log
  • Answer incoming telephone calls and regularly update phone list
  • Manage incoming and outgoing mails, organize bulk mailing and courier services
  • Handle various administrative tasks such as data entry, filing, record keeping, off-site archiving, photocopying and managing admin/claims systems
  • Assist in booking meeting rooms and ensuring proper setup, including table arrangement, video conferencing setup and arranging food catering if required
  • Conduct routine inspections to maintain the cleanliness of meeting rooms and pantry areas
  • Monitor the supply of office stationery and pantry items and place new orders to maintain adequate supply
  • Assist in arranging different social events for the office such as Christmas parties, Town Halls and broker events
  • Coordinate with marketing team in arranging corporate gifts and printing of business name cards

Job Requirements

  • Bachelor's degree in any field
  • 5+ years of work experience as a receptionist / office admin in international firms. Prior experience in insurance industry is an advantage.
  • Excellent customer service skills; able to manage external stakeholders and visiting guests
  • Ability to coordinate with internal staff members across all levels within the HK office
  • Strong communication skills with proficiency in English and Chinese
  • Good organizational and time management skills with a proactive mindset
  • Proficiency in admin/claims systems such as COUPA, and other PC skills such as Microsoft Office

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