Regulatory Conduct Manager
3 weeks ago
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Risk and Compliance
Hang Seng's Risk and Compliance ("RKM") strives to maintain a well-balanced risk profile for the Bank while enabling businesses to thrive. Our team actively manages a varied and dynamic range of risk types. We are dedicated to collaborate with businesses, other functional units and regulatory bodies to develop and implement robust and customized risk management frameworks and measures to maintain the strong market position of the Bank.
We are currently seeking a high caliber professional to join our department as Regulatory Conduct Manager.
Principal responsibilities
Impact on the Business/Function
- Provide timely and reliable regulatory advice and assist DBS & Global functions to effectively manage regulatory compliance risk;
- Provide recommendations to ensure that exposure to regulatory risks/issues are managed in a practical and effective manner
- Assist the Head of Regulatory Compliance, DBS & GF and the relevant stakeholders to create an effective Compliance plan to manage the identified risks and develop solutions for mitigation
- Review and advise on the rules / regulations / consultation papers issued by regulatory authorities
- Assist in fostering the compliance culture of the Bank.
- Support the implementation and oversight of the business policy and governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance.
- Manage a diverse set of stakeholders in order to achieve the overreaching objectives, including
- Senior management of HASE, its branches and subsidiaries in HK
- IT, Project and change management staff
- Global/regional and country Compliance teams
- Ensure regional engagement of DBS & GF Compliance staff to meet customer needs and develop a good network.
Work effectively as part of a dynamic team taking on unfamiliar/difficult tasks when necessary and provide guidance and support
- Assist when necessary to ensure the level of service expectations are maintained and ideally exceeded;
- Provide training and share knowledge with new/junior staff;
- Provide clear guidance on Compliance based enquiries.
Adherence to operational controls, as outlined in procedures and policies to ensure risks are identified and managed
- Contribution to processes for building management information (MI);
- Supports change and global growth within team;
- Suggests initiatives for better working;
- Maintains control over departmental best practices
- A recognized University degree holder or above in Law, Banking and Finance, Accounting or related disciplines;
- Seasoned professional with at least 5 years of working experience in compliance and relevant disciplines, preferably in banking, financial sector or regulatory bodies;
- Sound knowledge in regulatory requirements and market practice; experienced in dealing with regulatory matters and confident in interacting with regulators at all levels;
- Proven capability of exceptional critical thinking, creativity, and innovation in developing new concepts, applications, or solutions to address the most complex and strategic issues in HASE, resulting in improved commercial outcomes;
- A self-initiating and result-oriented finisher; proactive, highly-motivated and resilient individual with a 'can-do' attitude / mindset;
- Strong interpersonal skills; be an effective communicator and possess strength of character;
- Ability to lead change, contributing to joining up with the other teams in Risk and Business at Country level;
- Proficiency in both spoken and written English and Chinese.
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
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