Trade Floor Deskside Support

Responsibilities Work with Deskside Management Services (DMS) team to resolve VIP user’s issues relate to technology such as MS Windows workstation, MS Office, MS Teams, anti-virus, EDR/XDR, MDM, Mobile Apps, Virtual Patching, Encryption, OS patch/update, printing, Webex/MS Teams. Perform technology regular tasks such as generate reports, technical...

Trading Application Support - Options Trading Applications Support is the first call for the firm’s trading teams regarding their trading needs and trade processing. A candidate in this role interfaces with APAC trading groups, Technology teams, Vendors, Operations, and Prime Brokers. We are looking for a L 1/L2 Trading Applications Support Analyst to join...

We are currently seeking a highly skilled End-User Support Engineer for our top tier global investment banking client. If you thrive in a challenging environment and possess a strong technical background, we encourage you to apply.  Responsibilities: Provide reliable systems support for our trading floor, ensuring seamless operation throughout the working...

Responsibilities: Provide technical support for trading systems, including issue resolution, troubleshooting, and incident management. Collaborate with traders, developers, and other stakeholders to identify and address system-related problems and enhancements. Monitor system performance, identify bottlenecks, and propose solutions to optimize system...

Responsibilities Work with Deskside Management Services (DMS) team to resolve VIP user’s issues relate to technology such as MS Windows workstation, MS Office, MS Teams, anti-virus, EDR/XDR, MDM, Mobile Apps, Virtual Patching, Encryption, OS patch/update, printing, Webex/MS Teams. Perform technology regular tasks such as generate reports, technical setup,...

My client is a top tier international investment bank and have a mature existence in Hong Kong and APAC. Their business is growing and they are expanding their application support team to better support their sales and traders while also driving the new projects. Requirements 1-5 years' experience working in application supporting space, preferred in...

Job Responsibilities: Ensure the operation of all cash equity trading systems, including Fidessa, Market Trader, ULBridge, Hong Kong Exchange connectivity, algorithmic and FIX connectivity. Maintain high availability and business continuity for the firm's trading systems, including performing system health checks, monitoring, and testing. Analyze,...

Job description About the job Oversee the trading applications of Equities & Derivatives Trading on various APAC markets in Windows/Linux platform. Support traders by troubleshooting and diagnosing functional and technical issues in the production environment. Manage and track daily production problems and user requests;...

Deskside Support EngineerAtos Information Technology HK Limited Job DescriptionPRINCIPAL DUTIES AND RESPONSIBILITESProvide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system installation Perform basic hardware moves and changes Record and manage...

Trading Application Support - Derivatives Analytics We are looking for a strong & enthusiastic Support Engineer to join our high performing Derivatives Trading Application Support Team. The role is focused on Level 1+ (Portfolio Manager/Trading) support of Millennium’s Equity Derivatives and Converts Trading tools, analytics, and monitoring systems. ...

Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems. Responsibilities Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base Trading front end functionality knowledge Assist in client On-Boarding Exchange reporting & Compliance...

· Provide L2-L2.5 Support for user issues over call, email & chat.· Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc.· Receiving end user calls and provide first level resolutions.· Monitoring health of Desktop Support – Remote network, and IT Infrastructure Performing daily proactive health check of...

·Provide L2-L2.5 Support for user issues over call, email & chat. ·Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc. ·Receiving end user calls and provide first level resolutions. ·Monitoring health of Desktop Support – Remote network, and IT Infrastructure Performing daily proactive health check...

•3-5 yr infra support experience, MNC exposure and immediate available preferred.•Experience in supporting MS product, Linux (CentOS, RHEL), VMWare ESXI, Docker, AD/ Exchange, UNIX, SQL developer, Apache, Barracuda, Sophos, ActiveMQ, Nagios, EDI system, Veeam, ESXI install / upgrading (,,, Jboss application dev / error tracking, Linux Server setup /...

• Provide L2-L2.5 Support for user issues over call, email & chat. • Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc. • Receiving end user calls and provide first level resolutions. • Monitoring health of Desktop Support - Remote network, and IT Infrastructure Performing daily proactive...

·       Provide L2-L2.5 Support for user issues over call, email & chat. ·       Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc. ·       Receiving end user calls and provide first level resolutions. ·       Monitoring health of Desktop Support – Remote network, and IT...

Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will...

At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...

As per JD Experience Required 3 - 5 Years Industry Type IT Employment Type Permanent Location Hong Kong

Our client, a top-tier trading firm is seeking a talented 5+ years Production Support Engineer with expertise in Linux to join the team. The ideal candidate will be responsible for ensuring the smooth operation of our production systems and resolving any technical issues that may arise.Responsibilities:Monitor and maintain the stability and performance of...