Trading Application Support Engineer

4 weeks ago


Hong Kong, Hong Kong SAR China Amaris Consulting Full time
Job description About the job
  • Oversee the trading applications of Equities & Derivatives Trading on various APAC markets in Windows/Linux platform.
  • Support traders by troubleshooting and diagnosing functional and technical issues in the production environment.
  • Manage and track daily production problems and user requests; ensure effective and timely resolution and communication to the client; report bugs back to local/overseas development teams.
  • Handle business-driven or exchange-driven projects.
  • Conduct system Quality Assurance testing, perform deployment or upgrade of mission-critical trading applications and systems.
  • Ensure adequate performance and operation of the systems - monitor the performance/operation, diagnose and address any problems.
  • Follow ITIL Application Support methodology for incident escalation and system change management procedures.
  • Provide system and process documentation.
  • Be prepared for morning/lunch shift duty, weekend and holiday work as required.
About you
  • University qualification with an IT Major.
  • Minimum of 1 year of experience in trading support.
  • Good business knowledge of cash and derivatives products and market rules.
  • Experience with system monitoring.
  • Good technical/scripting knowledge in a Linux/Unix environment.
  • Proactive, results-driven, with strong decision-making and analytical skills.
  • Innovative with the ability to identify and implement process improvements.
  • Strong team player with excellent interpersonal and communication skills.
  • Proficiency in Excel/VBA.
  • Proficiency with Python in Linux & Windows environments.
  • Fluent in English.



  • Hong Kong, Hong Kong SAR China Millennium Management Full time

    Trading Application Support - Options Trading Applications Support is the first call for the firm’s trading teams regarding their trading needs and trade processing. A candidate in this role interfaces with APAC trading groups, Technology teams, Vendors, Operations, and Prime Brokers. We are looking for a L 1/L2 Trading Applications Support Analyst to join...


  • Hong Kong, Hong Kong SAR China Millennium Management Full time

    Trading Application Support - Derivatives Analytics We are looking for a strong & enthusiastic Support Engineer to join our high performing Derivatives Trading Application Support Team. The role is focused on Level 1+ (Portfolio Manager/Trading) support of Millennium’s Equity Derivatives and Converts Trading tools, analytics, and monitoring systems. ...


  • Hong Kong, Hong Kong SAR China Balyasny Asset Management L.P. Full time

    Balyasny is in a period of rapid technology transition. This exciting role within our Global Support group will provide you with the opportunity to support our Commodities front office applications, data and their integration with middle and back-office systems. The role will have a high level of interaction with the investment staff including Portfolio...


  • Hong Kong, Hong Kong SAR China Eclipse Trading Full time

    Head of Application Development Eclipse Trading is one of Asia's leading proprietary derivatives trading firms. Founded in 2007, we have over 120 employees across four office locations – Hong Kong (our HQ), Sydney, Shanghai and Chicago. Our trading expertise and strategies are deployed across several Asian markets and although we mainly specialise in...


  • Hong Kong, Hong Kong SAR China Crypto.com Full time

    Responsibilities Ensure maximum uptime for multiple production systems Provide L1/L2 application production support to users for trading, data processing, and IT operations Provide weekend support in a rotational basis and occasional public holiday support Manage, own and frequently follow-up incidents and requests raised to the team. Monitor and...


  • Hong Kong, Hong Kong SAR China Eclipse Trading Full time

    Head of Application Development Eclipse Trading is one of Asia's leading proprietary derivatives trading firms. Founded in 2007, we have over 120 employees across four office locations – Hong Kong (our HQ), Sydney, Shanghai and Chicago. Our trading expertise and strategies are deployed across several Asian markets and although we mainly...


  • Hong Kong, Hong Kong SAR China Amaris Consulting Full time

    Job description About the job Project manage the integration of the new Prime Solutions and Financing platform. Engage actively with stakeholders including the head of the trading desk and technology managers. Plan, review and execute change releases into the production environment and work closely with business...


  • Hong Kong, Hong Kong SAR China Eclipse Trading Full time

    Senior Low Latency C++ Engineer Eclipse Trading is one of Asia's leading proprietary derivatives trading firms. Founded in 2007, we have over 100 employees across three office locations – Hong Kong (our HQ), Sydney, and Shanghai. Our trading expertise and strategies are deployed across several Asian markets and although we mainly specialize in equity...


  • Hong Kong, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full time

    Join our client, a premier financial technology firm that operates a cutting-edge multi-dealer trading platform for structured products. This platform facilitates connections between buy-side and sell-side professionals, enabling seamless trading experiences. Overview:We are looking for an Application Support Engineer to join our team to handle client...


  • Hong Kong, Hong Kong SAR China Eclipse Trading Full time

    Systems Engineer Team Lead Eclipse Trading is one of Asia's leading proprietary derivatives trading firms. Founded in 2007, we have over 100 employees across three office locations – Hong Kong (our HQ), Sydney, and Shanghai. Our trading expertise and strategies are deployed across several Asian markets and although we mainly specialise in equity...


  • Hong Kong, Hong Kong SAR China Sirius Partners Full time

    Our client a top financial institution is currently seeking Trading Application Manager their technology team. Roles and Responsibilities:Involved in new trading platform implementationTroubleshoot and resolve technical issues and coordinate with internal IT teams to complete the technical setupPrepare technical documents/ procedures for system rollout,...


  • Hong Kong, Hong Kong SAR China Crypto.com Full time

    We are a team to design, develop, maintain, and improve software for various ventures projects, , projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. Responsibilities ...


  • Hong Kong, Hong Kong SAR China Sirius Partners Full time

    Job DescriptionOur client a top financial institution is currently seeking Trading Application Manager their technology team. Roles and Responsibilities:Involved in new trading platform implementationTroubleshoot and resolve technical issues and coordinate with internal IT teams to complete the technical setupPrepare technical documents/ procedures for...


  • Hong Kong, Hong Kong SAR China Aptitude Asia Full time

    Job Responsibilities: Provide L1 and L2 support on HK trading floor, including desktop troubleshooting, and software installations Provide technical support and guidance on trading applications, ensuring optimal performance and seamless integration. Supporting traders by troubleshooting Excel spreadsheets and providing expertise in coding languages such as...


  • Hong Kong, Hong Kong SAR China JPMorgan Chase & Co. Full time

    We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Corporate and Investment Bank, Electronic Trading Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology...


  • Hong Kong, Hong Kong SAR China Aptitude Asia Full time

    Job Responsibilities: Ensure the operation of all cash equity trading systems, including Fidessa, Market Trader, ULBridge, Hong Kong Exchange connectivity, algorithmic and FIX connectivity. Maintain high availability and business continuity for the firm's trading systems, including performing system health checks, monitoring, and testing. Analyze,...


  • Hong Kong, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full time

    Our client, a top-tier trading firm is seeking a talented 5+ years Production Support Engineer with expertise in Linux to join the team. The ideal candidate will be responsible for ensuring the smooth operation of our production systems and resolving any technical issues that may arise.Responsibilities:Monitor and maintain the stability and performance of...


  • Hong Kong, Hong Kong SAR China TEKsystems Hong Kong Full time

    My client is a top tier international investment bank and have a mature existence in Hong Kong and APAC. Their business is growing and they are expanding their application support team to better support their sales and traders while also driving the new projects. Requirements 1-5 years' experience working in application supporting space, preferred in...

  • Front Office Support

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China MyRaid Trading Full time

    Hi fast learners and professionals, Greeting We have a "Front Office Support" job openingPlease send the following job description and resume of interest to WhatsApp: +852 [在 HKSlash 上申請] to apply.Role: Front Office SupportLocation: Hong Kong(roles and responsibilities):• 0+ years of experience required• Seeking candidates for front office...


  • Hong Kong, Hong Kong SAR China PERSOLKELLY Hong Kong Limited Full time

    Responsibilities: Provide technical support for trading systems, including issue resolution, troubleshooting, and incident management. Collaborate with traders, developers, and other stakeholders to identify and address system-related problems and enhancements. Monitor system performance, identify bottlenecks, and propose solutions to optimize system...