Application Support Engineer

4 weeks ago


Hong Kong, Hong Kong SAR China Amaris Consulting Full time
Job description About the job
  • Project manage the integration of the new Prime Solutions and Financing platform.
  • Engage actively with stakeholders including the head of the trading desk and technology managers.
  • Plan, review and execute change releases into the production environment and work closely with business stakeholders, application developers, infrastructure teams and QA teams to minimize change-related incidents.
  • Lead production governance meetings with compliance and control agenda.
  • Incident / Problem / Change management work.
  • Release management – being the gatekeepers for the production environment, ensuring all change is understood and scheduled appropriately.
  • Morning and weekend checks – in conjunction with global teams ensuring system readiness for the start of the day and start of the week.
  • Monitoring – use and continual improvement to the main monitoring tool.
  • Manage/participate in the implementation rollout of new services.
  • Work with counterparts globally and ensure there is a common/collective approach to issues/problems.
  • DR Drill – coordinate and participate in annual DR events.
  • Assist in the automation of repetitive tasks.
  • Operate in a ‘follow the sun model’ to ensure issues are resolved globally.
  • Provide on-call coverage as required.
About you
  • University qualification with IT Major.
  • Minimum 5+ years of working experience in Investment Banking application Support or Securities Trading industry with relevant exposure to development and support.
  • Ability to both manage and adapt to changes and complexity with confidence.
  • Takes initiative, self-learner, diligent, dependable and result-driven team player.
  • Getting things done in large organizations – understanding of where to use processes and how to build and operate a network.
  • Self-sufficient drive and ability to work around blockers sustainably.
  • Good prioritization skills, with the ability to work in a fast-paced environment.
  • Solid communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Work across countries, regions and time zones with a broad range of cultures and technical capabilities.
  • Working knowledge of UNIX, Linux operating system.
  • Proficient in SQL and Shell scripting.
  • Experience with Perl/Shell scripting, Excel and VBA.
  • Experience with managing platforms in Linux and Windows environments.
  • Experience with monitoring tools Autosys, ITRS Geneos and Dynatrace.
  • Experienced and understand Agile methodology.



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