Deskside Support Representative-onsite Support

Our client a leading Information Technology company is looking to hire End User Field Services - Site Lead (Onsite Support Lead).Job Responsibilities: Team Lead role at the customer site for IT Workplace support and/or infrastructure; Responsible for actively monitoring incident and service request ticket queue and all assigned tickets, ensure accurate...

Deskside Support EngineerAtos Information Technology HK Limited Job DescriptionPRINCIPAL DUTIES AND RESPONSIBILITESProvide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system installation Perform basic hardware moves and changes Record and manage...

Job description Responsibilities: Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per help desk procedures & allocated timelines. Escalates unresolved incidents/service requests within agreed timescales. Ensures tickets are updated at all times until issues are...

· Provide L2-L2.5 Support for user issues over call, email & chat.· Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc.· Receiving end user calls and provide first level resolutions.· Monitoring health of Desktop Support – Remote network, and IT Infrastructure Performing daily proactive health check of...

·Provide L2-L2.5 Support for user issues over call, email & chat. ·Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc. ·Receiving end user calls and provide first level resolutions. ·Monitoring health of Desktop Support – Remote network, and IT Infrastructure Performing daily proactive health check...

Job Description: •Monitor incident and service request queues, ensuring accurate logging, prioritization, and initial diagnosis•Act as first point of contact for new scope requirements and escalations•Compile monthly progress reports on support status and KPIs•Prioritize tasks and projects daily•Provide high-quality deskside support to end...

•3-5 yr infra support experience, MNC exposure and immediate available preferred.•Experience in supporting MS product, Linux (CentOS, RHEL), VMWare ESXI, Docker, AD/ Exchange, UNIX, SQL developer, Apache, Barracuda, Sophos, ActiveMQ, Nagios, EDI system, Veeam, ESXI install / upgrading (,,, Jboss application dev / error tracking, Linux Server setup /...

·       Provide L2-L2.5 Support for user issues over call, email & chat. ·       Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc. ·       Receiving end user calls and provide first level resolutions. ·       Monitoring health of Desktop Support – Remote network, and IT...

**We would accept application CVs sent in English only**We are:Zota is a payment gateway technology hub, serving as a one-stop-shop for online businesses, enabling them to accept payments from anyone, anywhere. We are connected to over 1000 financial institutions worldwide, allowing us to centralize a range of global and local payment methods, on one payment...

Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will...

Job DescriptionRole ProfileThe Tax & Financial Accounting team is a global team responsible for the preparation and filing of indirect and direct tax filings, and statutory account filings functions.  The Senior Tax Specialist role will be responsible for ensuring a high standard of service delivery in line with agreed timelines and report to the Asia Tax...

About the Role : Job Description Will be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level. Acts as an ambassador for GTS Branch IT by achieving the right balance between customer satisfaction and efficiency. It is...

About the Role: Job DescriptionWill be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level. Acts as an ambassador for GTS Branch IT by achieving the right balance between customer satisfaction and efficiency. It is expected after a...

BackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will work...

As a Level 2 Lab Support Technician, you are responsible for supporting client technology and services located onsite at the customer location. This includes but is not limited to general support of the Windows desktops, server systems as well as Linux devices in a lab environment. This is an internal end-user employee-facing role where your skills at...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the...

Responsibilities Providing support to clients through phone, chats, and ticketsTechnical and functional support for the Interactive Brokers' platforms on desktop and mobileTroubleshooting and support for Interactive Brokers' web-based offeringsProblem management with a focus on wide-scale technical issues Requirements Bachelor's degree (degree earned in a...

Responsibilities Work with Deskside Management Services (DMS) team to resolve VIP user’s issues relate to technology such as MS Windows workstation, MS Office, MS Teams, anti-virus, EDR/XDR, MDM, Mobile Apps, Virtual Patching, Encryption, OS patch/update, printing, Webex/MS Teams. Perform technology regular tasks such as generate reports, technical...

Job DescriptionBackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is an unique opportunity for you to work in the Global Tax Operations team, where we maximize client's investments by either facilitating effective tax relief at source on client investment income or retrospectively reclaiming taxes from...