Senior Client Service Manager
2 weeks ago
Client Description
Regional IT consultancy and service solutions provider
Job DescriptionCandidates with less experience will be considered as Client Service Manager.
Responsibilities- Reporting Line: Client Service Lead, Enterprise
- To originate technology services and implementation opportunities for dedicated key account.
- Support the Client Service Lead to originate, shape and drive winning strategic deals.
- Work closely with Line of Business, Client Service Unit to sharpen and identify client propositions, develop and execute client engagement plans to drive the opportunities from origination to sales closure.
- Provide sound technical and domain expertise to support pre-sales and solutioning activities.
- Develop and maintain strong working relationships with both internal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to the clients.
- Degree in Electrical/Electronic Engineering/Computer Science or a related Discipline.
- Minimum 8 years of post-qualification IT experience.
- Passionate about new technologies in Robotic, IoT, Chatbot, AI, Cloud and digital Transformation consulting.
- Experience in preparing technical/architect blueprints is preferable. Business development experience will be an advantage.
- Self-motivated, result-oriented, and with the ability to generate new business opportunities from ground level.
- Ability to communicate effectively with all levels of users and team members.
- Initiative, customer-focused, independent, and able to work under pressure.
- Presentable with strong client-facing experiences. Good spoken and written English is a MUST.
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