Officer (Phone banking, Call Centre), Technology & Operations

About the RoleThis role provides an opportunity to make a positive impact on customer experience. As a Contact Center Officer, you will be responsible for providing exceptional customer service by responding to customer enquiries and resolving issues in a timely manner.Key Responsibilities:Respond to customer enquiries via phone, live chat, offline...

Job DescriptionAs a Contact Center Officer, you will provide one-stop service to respond to customer enquiries by phone, live chat, offline messaging, and emails. You will drive a successful customer experience by assisting at varied skill levels to implement inbound cross-buy initiatives proactively.Your responsibilities will include meeting individual...

Job Description - Senior Officer, Customer Centre, Technology & Operations (Phone banking) (210000AS)Business FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

Call Centre AgentWe are seeking a highly motivated Call Centre Agent to join our team at TOPPAN Edge (Hong Kong) Limited. The successful candidate will be responsible for handling customer inquiries and resolving issues via phone.Key Responsibilities:Handle customer inquiries and resolve issues efficientlyProvide product information and guidance on life...

**Unlocking Opportunities**At DBS Bank, we empower our employees to unlock their full potential and make a meaningful impact. Our Technology and Operations team is dedicated to driving innovation and excellence, and we're seeking a talented individual to join us.Job RoleWe are hiring a Customer Service Representative to provide exceptional customer...

Job OverviewThe Contact Center Officer role is responsible for delivering exceptional customer service by responding to customer enquiries and resolving issues in a timely manner. The ideal candidate will have strong communication and interpersonal skills, as well as experience in a call centre or banking industry.Key Responsibilities:Provide one-stop...

About this Opportunity:We are looking for a highly motivated and experienced Phone Banking Specialist to join our team at Dah Sing Bank. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers through multiple channels, including inbound phone banking, eBanking, Mobile Banking, ATM, email &...

About Technology and OperationsDBS Bank's Technology and Operations (T&O) division is a driving force behind the bank's success. We empower the organization with an efficient, nimble, and resilient infrastructure through strategic focus on productivity, quality & control, technology, people capability, and innovation.We manage the majority of the bank's...

Job Description Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

About Us:Nityo Infotech is a leading provider of customer service solutions. We are seeking a skilled Customer Service Officer to join our team.Job Summary:This role involves handling customer inquiries and providing support via phone. The successful candidate will have excellent communication skills, a member experience focus, and the ability to understand...

About Mox BankMox is a virtual bank built by and for individuals who aspire to live life to the fullest. We call them Generation Mox.Our products, features, and rewards are designed based on customer research to meet their needs. Data security and privacy are our top priorities, with data ethics at the core of our values.Job OverviewWe are seeking an...

**About Us**DBS Bank is a leading financial institution that enables and empowers its customers with an efficient, nimble, and resilient infrastructure. Our Technology and Operations team plays a crucial role in delivering this vision.Job OverviewWe are seeking a skilled Phone Banking Specialist to join our team. The successful candidate will be responsible...

Call Center Customer Service Representative Be among the first 25 applicants Direct message the job poster from Nityo Infotech Position: Customer Service Officer Experience: 1-2 years Work Location: Olympic Languages: Cantonese, Mandarin, and English Preferred Experience: Financial Industry (not mandatory) Job Description A minimum of 1 year of...

Company OverviewWe are a leading investment bank, committed to excellence and innovation, with a global presence and a reputation for delivering outstanding results.Job ResponsibilitiesThe Executive Assistant will provide administrative support to our investment banking team, ensuring seamless day-to-day operations and enabling them to focus on strategic...

Overview:An exciting opportunity has arisen for a skilled Executive Administrative professional to join our Investment Banking Division. We are looking for someone who can provide exceptional administrative support to our team.Key Responsibilities:Provide administrative support to the investment banking teamPrepare presentation materials, schedule meetings...

Company OverviewDBS Bank (Hong Kong) Limited is a leading financial institution in Hong Kong, committed to providing innovative banking solutions to its customers. Our Technology and Operations (T&O) division plays a crucial role in enabling the bank's operations, ensuring efficiency, quality, and control.About the RoleWe are seeking enthusiastic and highly...

Customer Service Representative Job Summary:We are seeking a skilled Customer Service Representative to join our team at Nityo Infotech. The successful candidate will have excellent communication skills, a member experience focus, and the ability to understand clients' needs and demands.About the Role:This role involves handling customer inquiries and...