Technical Manager – Solution Architect
6 days ago
Technical Manager – Solution Architect (Luxury Retail, Regional)
Client Description
Global luxury retail corporation
Job Description
- Work with project sponsor and stakeholders to complete project charter, scope, goals, deliverables, required resources, budget and timing (full planning)
- Manage project prioritization & interdependencies/integration
- Manage and assess overall risk and issues across projects
- Develop solutions to address risks, issues, interdependencies
- Manage project KPIs, budgets and costs
- Ensure project documentation are complete, relevant and properly archived and accessible
- Directly manage project functional resources and budget planning
- Allocate resources across different projects
- People Management - Able to communicate effectively with internal business and IT teams, and effectively make sound management decisions
- Coach and lead the functional project team(s) to constantly challenge self and display professionalism
- Vendor / Third Party Management - Conduct periodic performance and KPI reviews with vendors based on agreed contractual terms
- Keep a solid working relationship with vendors and manage escalations as required
- Manage billing, payments and contract negotiation as required
Job Requirements
- Expert level technical knowledge of current technologies, protocols and standards for networking, telephony, security, virtualization, DBMS, Active Directory, Internet, collaboration tools and operating systems.
- Proven track record of implementing large scale IT infrastructure projects including WAN, LAN, Data Centre, Telephony, Contact Centre, Collaboration services and Security
- Total 10+ years of relevant experience in IT infrastructure & operations. At least 5+ years work experience in core infrastructure architecture design
- Hands on knowledge in all relevant tasks in the infrastructure life cycle from design, configuration, installation, patching, upgrading, creation, monitoring, sizing, tuning, replication, backup, recovery
- Understanding of web integration technologies and middleware
- Exposure to designing data center migration and transformation strategies
- Exposure to designing Disaster Recovery solutions
- Exposure to Private & Public Cloud solutions, act as hosting & cloud subject matter experts
- Exposure to standard operating environments
- Exposure to core datacenter technologies
- Networking, Network convergence & Network Security & Compliance
- Exposure to a variety of Server Hardware Platforms
- Exposure to Storage, SANs & Managed Back-up
- Exposure to Virtualization (VMware, vSphere or MS Hyper-V)
- Exposure to Databases - Oracle, DB2, MS SQL & MySQL
- Experience in Middleware
- Exposure to Unix and Linux (preferably AIX and Red Hat)
- Exposure to MS Windows Server, Active Directory and Directory federation services
- Exposure to core client technologies, including Microsoft Windows
- Exposure to Citrix technologies
- Exposure to Infrastructure and application management and monitoring
- Exposure to providing high level designs and governing the implementation of ERP in the retail and wholesale landscape
- Demonstrated ability to solve complex problems independently and to generate innovative solutions
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