Technical Manager – Solution Architect

6 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Technical Manager – Solution Architect (Luxury Retail, Regional)

Client Description

Global luxury retail corporation

Job Description

  1. Work with project sponsor and stakeholders to complete project charter, scope, goals, deliverables, required resources, budget and timing (full planning)
  2. Manage project prioritization & interdependencies/integration
  3. Manage and assess overall risk and issues across projects
  4. Develop solutions to address risks, issues, interdependencies
  5. Manage project KPIs, budgets and costs
  6. Ensure project documentation are complete, relevant and properly archived and accessible
  7. Directly manage project functional resources and budget planning
  8. Allocate resources across different projects
  9. People Management - Able to communicate effectively with internal business and IT teams, and effectively make sound management decisions
  10. Coach and lead the functional project team(s) to constantly challenge self and display professionalism
  11. Vendor / Third Party Management - Conduct periodic performance and KPI reviews with vendors based on agreed contractual terms
  12. Keep a solid working relationship with vendors and manage escalations as required
  13. Manage billing, payments and contract negotiation as required

Job Requirements

  1. Expert level technical knowledge of current technologies, protocols and standards for networking, telephony, security, virtualization, DBMS, Active Directory, Internet, collaboration tools and operating systems.
  2. Proven track record of implementing large scale IT infrastructure projects including WAN, LAN, Data Centre, Telephony, Contact Centre, Collaboration services and Security
  3. Total 10+ years of relevant experience in IT infrastructure & operations. At least 5+ years work experience in core infrastructure architecture design
  4. Hands on knowledge in all relevant tasks in the infrastructure life cycle from design, configuration, installation, patching, upgrading, creation, monitoring, sizing, tuning, replication, backup, recovery
  5. Understanding of web integration technologies and middleware
  6. Exposure to designing data center migration and transformation strategies
  7. Exposure to designing Disaster Recovery solutions
  8. Exposure to Private & Public Cloud solutions, act as hosting & cloud subject matter experts
  9. Exposure to standard operating environments
  10. Exposure to core datacenter technologies
  11. Networking, Network convergence & Network Security & Compliance
  12. Exposure to a variety of Server Hardware Platforms
  13. Exposure to Storage, SANs & Managed Back-up
  14. Exposure to Virtualization (VMware, vSphere or MS Hyper-V)
  15. Exposure to Databases - Oracle, DB2, MS SQL & MySQL
  16. Experience in Middleware
  17. Exposure to Unix and Linux (preferably AIX and Red Hat)
  18. Exposure to MS Windows Server, Active Directory and Directory federation services
  19. Exposure to core client technologies, including Microsoft Windows
  20. Exposure to Citrix technologies
  21. Exposure to Infrastructure and application management and monitoring
  22. Exposure to providing high level designs and governing the implementation of ERP in the retail and wholesale landscape
  23. Demonstrated ability to solve complex problems independently and to generate innovative solutions
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