Solution Architect

5 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Informatica Corp. Full time

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Solution Architect

The solution architect role involves collaborating with internal teams, customers, and partners to formulate a comprehensive technical account plan/strategy and to lead sales engagements to their technical conclusion. Drives success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud. Educating both customers and internal stakeholders about the Informatica value proposition, engaging in in-depth architectural discussions, and ensuring that solutions are optimized for successful deployment and usage in the cloud. Proactively learns and actively contributes to a growth mindset. As a mentor to team members, plays a role in developing collective selling assets, knowledge repositories, and enablement materials. Contributes to pipeline generation through the delivery of technical workshops, active participation in social media promotions, content creation for external dissemination, and involvement in industry marketing events. Serves as a channel for feedback to the product management team and will support the Customer Success team through collaboration and supporting customer nurture activities to drive consumption. This role covers ASEAN, India and Korea (AIK Theater). It is based in Singapore and reports off shore into India.

Primary area of responsibility will include:

  • Theater: The Solution Architect will function as the main technical contact for the customer and will report into specific theaters, areas, or regions.
  • Partner: The Solution Architect will focus on the enablement and success of Informatica channel or GSI partners. This will include planning & delivery of technical enablement through the GPTS enablement programs, driving certification goals as well as providing technical support to the partners as they ramp on both the technology and GTM.

KNOWLEDGE & SKILLS

  • Intermediate certification on at least 1 cloud ecosystem and 1 data related cloud technology
  • Advanced knowledge of security for cloud computing
  • Expert level skills for Informatica services and product capabilities in respective major or area of focus
  • Ability to engage VP/Director customer personas
  • Credibility with data engineers, data scientists, and other technical personas
  • Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases
  • Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products.
  • Strong written and verbal communication skills
  • Ability to create and execute on a strategic technical account plan

Essential Duties & Responsibilities

  • Manage customer engagements independently
  • Responsible for sharing best practices and content on competition and other ecosystem vendors
  • Stay current on certification of services related to area of focus
  • Perform all activities leading up to the delivery of a Customer Specific Demo with no assistance including discovery, technical qualification, customer presentations, standard demo and any related customer-facing communication
  • Conduct technical workshops with customers with no assistance
  • Lead on RFP responses and POC's related for area of focus
  • Partner with the CSM team to nurture activities including technical advisory, workshops, etc.
  • Ability to support demos at marketing events independently
  • Customize, create, and present customer demos with minimal assistance
  • Present existing EBC content either at Informatica or onsite with customers

Education/Experience

  • 8+ years of relevant experience in data management or related data solutions
  • 10 years of prior presales/technical sales or consulting experience
  • BA/BS or equivalent educational background is preferred

Perks & Benefits

  • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans)
  • Flexible time-off policy and hybrid working practices
  • Equity opportunities and an employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica.

Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.

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