Boutique Manager
7 days ago
Location: Hong Kong
We are looking for a seasoned boutique manager to ensure that the customer experience is delivered in accordance with the Peninsula Service Principles, achieve revenue targets and related key results, and drive operational excellence to enhance efficiency.
Key Responsibilities:
- Be the manager of the designated boutique to maximize the team's performance and execute people related initiatives as a manager, such as recruitment, performance review, handling performance issues etc.
- Ensure the customer experience is up to the company standard and Peninsula Service Principles.
- Execute strategies to achieve business objectives on revenue, cost saving, spoilage, and other Retail KPI targets and customer service standards.
- Identify and develop process and to enhance team's selling technique and sales acumen.
- Ensure inventory efficiency & accuracy and shelf life optimization; manage inventory related activities such as replenishment, cycle count, stocktake.
- Optimize manpower efficiency by rostering, assigning daily duties and zoning.
- Ensure the boutique is fully compliant with the Company's Hygiene and Health & Safety related policies.
- Propose and execute tactics and initiatives to enhance customer experience.
- Resolve customer service cases and customer complaints while maintaining excellent customer satisfaction.
- Be a role model in delivering great customer service at all times.
Requirements:
- Minimum 6 years of retail sales experience in which at least 2 years at management level; preferably in luxury retail industry.
- Fluent in English and local language, Mandarin a plus.
- Reliable with a strong sense of responsibility and problem-solving ability.
- Good leadership skills and encourage teamwork.
We are delighted to receive your application for further consideration. Click apply now with your latest CV and salary information.
#J-18808-Ljbffr-
Boutique Operations Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Audemars Piguet Full timeWe are seeking an experienced and skilled individual to join our team as a Boutique Adminstration Coordinator. In this role, you will provide secretarial/administrative/back office support to all operations of the AP House/Boutique, including aftersales (management of invoices, cashier, team planning, etc.). You will also support the AP House...
-
Boutique Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeSince 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation, and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.Piaget excels in everything that is rare, precious, and...
-
Boutique Adminstration Coordinator
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Audemars Piguet Full timeThe present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own...
-
Boutique Experience Director
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeUnlock Your Potential as a Boutique ManagerPiaget is a leader in the luxury industry, renowned for its commitment to innovation, excellence, and creativity. We are looking for a talented and ambitious individual to join our team in Hong Kong as a Boutique Manager.About the RoleThis is an exceptional opportunity to lead a high-performing sales team and drive...
-
Retail Boutique Director
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China APM Monaco Full timeRole OverviewWe are seeking a Retail Boutique Director to lead our Times Square team. Your primary mission will be to optimize the boutique's performance and profitability, while ensuring exceptional client service.Main Responsibilities:Drive sales performance to consistently meet targets and KPIs, maximizing business profitability.Analyze sales data to...
-
Controller – International Advisory Boutique
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ProPosition Management Search Full timeSenior Accountant – International Advisory BoutiqueWe are seeking an experienced Senior Accountant to join our team in Hong Kong. As a key member of our advisory boutique, you will be responsible for leading our accounting functions, including general accounting, statutory and IFRS reports closings, and implementing reporting systems.The successful...
-
Boutique Sales Leader
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSH Group The Peninsula Hong Kong Full timeWe are looking for a boutique sales leader who can inspire and motivate a high-performing team to deliver exceptional customer experiences.This role offers an exciting opportunity to develop and execute sales strategies, manage store performance, and drive business growth.Main responsibilities include:Developing and executing sales strategies to achieve...
-
Retail Operations Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeJob OverviewThe Maison Chloé is a luxury fashion brand that has been inspiring femininity for almost 70 years. Our mission is to create beautiful products with meaningful impact for people and the planet.We are seeking an experienced Retail Operations Manager to join our APAC retail network. The successful candidate will be responsible for retail sales...
-
Fashion Retail Manager
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China CHLOECHEN LTD Full timeWe are looking for a skilled Fashion Retail Manager to oversee the day-to-day operations of our retail stores in Hong Kong. The ideal candidate will have a minimum of 3+ years of experience in retail sales, preferably in fashion or high-end boutiques.As a Fashion Retail Manager, you will be responsible for managing sales teams, maintaining store displays,...
-
Regional Retail Operations Supervisor
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeThe Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women's bodies from the stiffly formal fashion of the time through a luxury ready-to-wear offering. For almost 70 years, Chloé has been inspiring femininity by designing fashion collections and accessories, crafting stories and sharing experiences. Our...
-
APAC Sales and Operations Coordinator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeKey ResponsibilitiesParticipate in boutique selling and operations activities to achieve sales targets and operational efficiencyProvide on-site operations support to boutiques, including stock transfer, receiving, and back-of-house tasksSupport and monitor daily operations at boutiques, ensuring they adhere to our guidelinesImplement group safety guidelines...
-
Luxury Retail Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeCompany OverviewPiaget, a member of the Richemont family of companies, has been dedicated to crafting exceptional timepieces and jewelry since 1874. Guided by a relentless pursuit of innovation, excellence, and creativity, we strive to bring the essence of luxury to life through our Manufacture's unparalleled watchmaking and high jewelry expertise.Job...
-
Asia Pacific Retail Planning Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeRole OverviewWe are seeking a highly skilled Regional Store Experience Strategist to join our team in Asia Pacific. As a key member of our store planning team, you will be responsible for managing the opening and renovation of boutiques across the region.Key Responsibilities:Develop and implement strategic plans for boutique openings and renovations,...
-
Luxury Retail Support
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Audemars Piguet Full timeThe future of Audemars Piguet is built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If you are inspired by our vision and values, we invite you to...
-
Demand Planning Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeMain ResponsibilitiesDevelop and execute comprehensive supply chain plans to meet business objectives.Collaborate with merchandising teams to ensure assortments strategy deployment.Monitor consignment and special statuses inventory to maintain optimal stock levels.Manage the end-of-life process for products, including boutique and HQ return handling.
-
Cloud Infrastructure Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Clarrow Full timeAbout the RoleWe are seeking a skilled Senior System Administrator to lead operations and projects related to data centers at Clarrow. The successful candidate will oversee significant projects, including a data center redesign and boutique infrastructure redesign.Key Responsibilities:Drive initiatives such as data center and boutique infrastructure...
-
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeRegional Store Planning Manager, Asia Pacific Hong Kong, HK, HK SAR, CN Permanent Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At...
-
Hong Kong Luxury Sales Leader
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full timeBoutique Manager - Drive Business Growth and Deliver Exceptional Client ExperiencesPiaget is seeking a highly motivated and results-driven Boutique Manager to join our team in Hong Kong. As a key member of our luxury retail team, you will be responsible for developing and executing business growth strategies, leading a high-performing sales team, and...
-
Data Center Operations Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Clarrow Full timeAbout UsClarrow is seeking a talented Senior System Administrator to manage operations and projects related to data centers. This role will focus on significant projects, including a data center redesign and boutique infrastructure redesign.Job Summary:The successful candidate will oversee server operations and datacenter projects, drive initiatives such as...
-
Relationship Management Career Accelerator
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GUM | Your MPF & EB Expert | Hong Kong Full timeCompany OverviewGUM | Your MPF & EB Expert | Hong Kong is a prestigious boutique consulting firm in the Health and Wealth Industry, with over 42 years of market experience. Our mission is to provide innovative solutions and financial consulting services that give clients more inspiration, wealth, and happiness.We believe in creating a fast-learning...