客戶服務助理(前台) / Receptionist / Executive Assistant (Front Desk)

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Trinity Medical Imaging Center Limited Full time

主要職責:

-負責預約安排、收費和日常運營和臨床服務,以專業的態度執行工作

-在醫療中心提供良好的客戶服務,以滿足公司的服務標準

-在前台接待處回答病人的詢問和預約安排

-處理病人的註冊和服務管理

-確保所有接待、預約櫃檯和候診室都保持清潔、整潔和衛生

-協助主管分配的臨時任務

職位要求:

-大專文憑或以上學歷,並具有至少1年影像中心或醫療中心的工作經驗

-良好的人際交往能力和電話禮儀

-願意學習,態度親切,以客戶為導向,良好的團隊合作精神

-良好的英語、粵語和普通話的書面和口語表達能力

Responsibilities

  • Responsible for appointment bookings, billings and daily operational and clinical services with professional manner
  • Deliver good customer service at medical care center to meet Company's service standard
  • Answer patient's inquiry and appointment booking in reception
  • Handle patient registration and service management
  • Ensure all reception, booking counter and waiting rooms are clean, tidy and hygienic
  • Assist in ad-hoc tasks assigned by supervisors

Requirements

  • HKCEE or above with at least 1 year working experience in imaging centres or medical centres
  • Good interpersonal skills and telephone manners
  • Willingness to learn, pleasant, customer-oriented and good team player
  • Good command of both written and spoken English, Cantonese and Putonghua
  • Experience in hospitality, tourism or customer service is an advantage but not must
  • Fresh graduated with Tourism and Hospitality Management background is preferred

Pls send your CV to [在 HKSlash 上申請] or whatsapp



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