Operation manager

Found in: beBee jobs HK - 2 weeks ago

Kowloon, Hong Kong SAR China Sw Technologies Full time

Job Responsibilities:

  • Develop and implement strategies to optimize the flow of supermarket retail operations, ensuring efficient processes and a positive customer experience.
  • Monitor and analyze key performance indicators (KPIs) related to sales, inventory management, customer satisfaction, and operational efficiency.
  • Identify areas for improvement and implement solutions to enhance the overall supermarket retail flow.
  • Manage the installation, configuration, and maintenance of hardware equipment related to kiosk and POS systems, including point-of-sale terminals, barcode scanners, cash registers, and other supermarket-specific hardware.
  • Coordinate with vendors and technicians to ensure timely installation, proper functionality, and adherence to safety and security standards.
  • Lead and coordinate cross-functional projects related to supermarket operations, such as system upgrades, process improvements, and new store openings.
  • Develop project plans, establish timelines, allocate resources, and track progress to ensure successful project completion.
  • Collaborate with stakeholders, department heads, and team members to ensure effective communication and alignment throughout the project lifecycle.
  • Establish and maintain relationships with vendors and suppliers of kiosk and POS-related products.
  • Negotiate contracts, pricing, and service agreements to ensure favorable terms and conditions.
  • Monitor vendor performance and address any issues or concerns in a timely manner.
  • Utilize CRM and database systems to analyze sales data, customer trends, and inventory levels.
  • Generate reports and insights to drive data-informed decision-making and identify opportunities for business growth and improvement.
Handle any other ad hoc projects as assignedJob Requirements:

  • Bachelor's degree in Business Administration or related field is preferred.
  • Proven experience 5 years or above in operations management, preferably in the supermarket industry.
  • Strong knowledge of supermarket retail flow and operations.
  • Experience with the installation, maintenance, and troubleshooting of kiosk, POS, CRM, and database systems is preferred.
  • Project management skills, including the ability to lead and coordinate cross-functional projects. Excellent communication, interpersonal, and leadership skills.
  • Strong analytical and problem-solving abilities.
  • Proficient in using software applications related to supermarket operations and data analysis.
  • Ability to multitask, prioritize tasks, and work under pressure in a fast-paced environment.
  • Strong organizational skills with a keen attention to detail.
  • Ability to collaborate effectively with various stakeholders, including vendors, employees, and senior management.

Immediate or short notice availability is preferredBenefits:

  • Competitive salary package
  • Various caring leave types
  • Great learning and career development platform
  • Excellent working environmentIf you are a highly motivated and results-oriented professional looking to make a significant impact in the retail technology space, we invite you to join our team.
All information collected would be used for recruitment purpose only.

Application process may take 2 to 3 weeks; candidates would not be considered, should there be no contact within 6 weeks.

For more information, contact us on Monday - Friday (09:00 - 18:00)工作類型: 全職, 長工薪酬: $35,000.00至$45,000.00(每月)工作時間:日班星期一至星期五晚班#J-18808-Ljbffr

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