Assistant Store Manager

6 months ago


Hong Kong, Hong Kong SAR China Rimowa Full time

Position

Staff Management

Hire, evaluate, train, position and discipline the staff in a manner consistent with RIMOWA policies to reflect business strategy and meet sales goals. Inform and motivate staff to achieve sales goals. Encourage and support the individual development of staff Promote teamwork and maintain harmonious staff relations.

Inventory Management

Ensure proper inventory mix matching to market needs. Review merchandise assortment on a regular basis. Plan and take necessary steps to optimise stock level and stock mix to reflect sales, buying trends and customer demands. Present merchandise in a manner consistent with RIMOWA standards, in order to maximise sales and merchandise turn. Manage process of repairs, alterations and other product services

Sales Management

Meets objectives for sales performance. Uphold excellent quality, in conjunction with efficient and friendly customer service. Monitor staff performance to ensure that excellent customer service is maintained. Establish and implement action plans, to develop sales for each product category and clientele. Provide feedback to management on possible product developments and improvements.

Operations

Implement and follow presentation guidelines, including grooming, to project RIMOWA image; Oversee all facets of store operation including payroll, billing, daily reconciliation reports, bank statements and sales reports to head office. Implement group internal procedures and shrinkage control guidelines to prevent stock discrepancies.

Communication and Reporting

Maintain an effective communication between the Store and the office, other store network and warehouse, Provide all due reporting in a timely manner Provide clear and informative business review.

Profile

Solid experience in luxury retail industry with at least 7 years of management experience Great presentation, communication, and interpersonal skills Strong analytical mindset and ability to provide effective solution Strong leadership and management skills Curious individual with good problem-solving skills and eager to seek for challenges Fluent in Cantonese and Mandarin, Good in English

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