Assistant Manager, Macau Branch

4 weeks ago


Hong Kong, Hong Kong SAR China HSBC Full time
Job Advert Details Principal Responsibilities: Assist manager in maintaining a smooth, effective and efficient daily operations of the department Maintain daily smooth and efficient operational function of customer servicing, policy servicing and claims Handle enquiries and provide services to customers at service counter and hotline Assist timely filing to regulators Ensure timely delivery of quality services by meeting departmental benchmarks Perform other duties periodically assigned by supervisors in order to meet operational and other requirements Handle letters, reports and documents to maintain standard of guideline and aware of exception or irregularities promptly Qualifications University degree holder Minimum 5 years of working experience in financial institutions and customer service related areas Solid knowledge in insurance products Effective analytical and problem solving skills Excellent communications and interpersonal skills Fluent in English, Cantonese and Mandarin Computer-literacy Self-motivated and able to work independently

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