Senior Director, Finance Enablement

5 months ago

Hong Kong, Hong Kong SAR China Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This new role, Head of Finance Enablement – Future Finance Programme (FFP), will play a pivotal role in driving process excellence and creating a culture of enablement within the finance function, where finance professionals are empowered to embrace change, innovate, and continuously improve processes.
This will be achieved in two key ways:
1)As Programme Management Office lead this role will play a crucial part in driving and managing the Future Finance Programme. This long-term program requires exceptional leadership and stakeholder management skills, extensive knowledge of finance processes, and a proven track record in successfully delivering large-scale transformation programs. The role will collaborate closely with cross-functional teams, stakeholders, and senior management to ensure the successful execution of the program whilst also driving a continuous improvement approach across all that we do.
2)Establishing & leading an agile and highly effective team of Process Excellence enablement champions, primarily out of our Malaysia based centre of excellence, providing the entire global Finance population toolsets, guidance, coaching, training & governance to accelerate and improve their Process Excellence capabilities. Overtime it is also envisaged that this team will build out central capabilities servicing other areas of Finance in key capabilities (e.g. Programme Management)

This role requires a change leader with a proven history of delivering process excellence enablement capabilities within complex, Asia & Africa focused multinational Financial Services companies.

Organisation Context:

Prudential has an unmatched opportunity to accelerate value creation for all our stakeholders through operational and financial discipline. We are looking to build a sustainable growth platform by driving more consistent performance across each of our markets through changes in our organisational model and technology platform. In order to support this growth ambition, we recognise the need to modernise our Finance Function. 

In 2023, an integrated Future Finance Programme (FFP) was established to ensure accountability and delivery of the required outcomes: a transformed Finance operating mode, management information systems driving value realisation, and embedding IFRS 17.

Role Purpose:

This new role, Head of Finance Enablement – Future Finance Programme (FFP), will play a pivotal role in driving process excellence and creating a culture of enablement within the finance function, where finance professionals are empowered to embrace change, innovate, and continuously improve processes. 

This will be achieved in two key ways:

As Programme Management Office lead this role will play a crucial part in driving and managing the Future Finance Programme. This long-term program requires exceptional leadership and stakeholder management skills, extensive knowledge of finance processes, and a proven track record in successfully delivering large-scale transformation programs. The role will collaborate closely with cross-functional teams, stakeholders, and senior management to ensure the successful execution of the program whilst also driving a continuous improvement approach across all that we do. Establishing & leading an agile and highly effective team of Process Excellence enablement champions, primarily out of our Malaysia based centre of excellence, providing the entire global Finance population toolsets, guidance, coaching, training & governance to accelerate and improve their Process Excellence capabilities. Overtime it is also envisaged that this team will build out central capabilities servicing other areas of Finance in key capabilities (e.g. Programme Management)

This role requires a change leader with a proven history of delivering process excellence enablement capabilities within complex, Asia & Africa focused multinational Financial Services companies.

Key Accountabilities and Performance Measures Impacted:

Programme Management:

Programme Management: Lead the overall program management for the finance transformation initiative, ensuring alignment with strategic objectives, deliverables, timelines, and budget. PMO Optimisation: Manage the Program Management Office (PMO), including continuously refining governance frameworks, methodologies, tools, and templates to effectively monitor and control project progress. Resource Management: Facilitate resource allocation, capacity planning, and coordination across multiple workstreams to optimize efficiency and ensure timely delivery of project milestones. Risk and Issue Management: Identify, assess, and proactively manage program risks and issues, implementing mitigation strategies and contingency plans as needed. Maintain a comprehensive risk and issue register and ensure appropriate escalation and resolution. Reporting and Communication: Develop and deliver regular status reports, executive updates, and presentations on program progress, key milestones, risks, and issues to senior management and stakeholders. Change Management: Collaborate with change management team to develop and implement effective change strategies, ensuring smooth adoption of new processes, systems, and procedures within the finance function. Quality Assurance: Establish and maintain quality control processes to ensure project deliverables adhere to established standards, best practices, and regulatory requirements. Continuous Improvement: Drive continuous improvement initiatives, identify opportunities for efficiency gains, and implement best-in-class project management practices throughout the program.

Measures

High senior leadership engagement scoring with FFP programme High practitioner engagement scoring with FFP programme Cost effectiveness of Programme Management office Strong & robust programme control and risk management, manifesting in low risk ratings and internal audit findings

Process Excellence Enablement:

Partner with Finance & Technology leadership to identify, develop and implement Skillset and Technology enablement opportunities Partnering with LBU and Other BAU leadership to identify & implement enhancement opportunities and drive delivery of associated benefits Developing an engaged, high performing team, to facilitate Finance wide outcomes at an optimised price point Responsible for monitoring and evaluating the effectiveness of finance enablement initiatives by analysing key performance indicators (KPIs) and metrics.

Measures

LBU & BAU Team “Voice of Client” and engagement scores Benchmarking of capabilities and costing versus peer organisations Level of penetration and adoption of key initiatives Successful alignment of initiatives to Prudential wide initiatives Establishment & execution of relevant KPIs and metrics framework and governance structure to measure initiative effectiveness.

GHO Leadership Capabilities

Required Level for this role: Mastery; Advanced; Intermediate; Foundational

Strategic & Commercial Acumen

Advanced

Leading Innovation & Change

Advanced

Customer Centricity

Advanced

Integrity

Advanced

Growing Talent

Advanced

Working Together

Advanced

Execution Excellence

Advanced

Candidate Specifications :

A strong leader with a proven track record of leadership roles in large scale projects, focusing on project governance, scaling and socialising globally designed and developed frameworks within a highly complex hierarchy/functional organisation across multiple jurisdictions. At least 12-14 years of experience in insurance finance technology and change projects, such as Insurance finance IT delivery, Insurance Finance Change management or life insurance consulting. Excellent communication, interpersonal and organisational skills – experience working with senior executives is preferred. Exceptional project management skills, including the ability to manage complex projects with multiple workstreams, dependencies, and stakeholders. audiences, including senior management. Proven experience in leading process optimisation initiatives, embedding Lean and Six Sigma mindset and skillsets within complex organisations Knowledge of relevant existing business processes and insurance finance closing processes is preferred. Knowledge of Alteryx, PowerBI, would be an asset but not essential. A demonstrable expertise & interest in Finance Transformation. Comfortable working with uncertainty, highly adaptable. Fluent in both spoken and written English Willing to travel (extensive travel may be required) Qualified Accountant

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