Unit Manager
6 months ago
Your role:
Lead the field operation teams to provide effective and efficient service provision and maintenance works at dedicated areas Coordinate with multiple parties to ensure the assigned jobs/projects are comply with existing workflow and guideline Drive quality of work and customer excellence to achieve customer satisfaction Monitor and control field operation performance to meet performance targets and meet KPI targets Coordinate with various regional outside plant teams and contractors to deliver project targets and goals Provide service reports to internal parties and review the process with relevant parties if necessary Offer training, coaching, and briefings to staff on new products/services Ensure effective logistic and system support for new product and service rollouts Analyze user requirements and raise request to enhance support system as required Provide analysis and statistics report for process improvement or re-engineering when necessary Identify potential business, operational needs and establish action plans for implementation Perform ad-hoc project assignment and act as session head to perform teams’ management when requiredTo succeed in this role:
Degree Holder with minimum 2 years working experience in related field; or Higher Certificate or equivalent with minimum 6 years working experience in related field; or secondary school graduate with minimum 10 years working experience in related field Technical know-how in several professional areas in field operation and service management work practices and procedures Customer-oriented with excellent communication and interpersonal skills Innovative and adaptable to changes in meeting Company’s business needs under a competitive environment Experience in dealing with Incorporated owners’ Committee (IOC) and Business Management office (BMO) is a plus Good command of written and spoken English and Chinese, Putonghua is an advantageWork Location: Hong Kong
If you have the desire for an exciting and rewarding career, please apply by sending your resume immediately, quoting your present and expected salary.
-
Senior Manager, Special Credit Unit
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng is committed to delivering exceptional service and excellence in all aspects of our business. Our people are our greatest asset, and we strive to create a dynamic and inclusive work environment that fosters growth and development. We seek to attract top talent by offering competitive compensation packages, comprehensive...
-
Corporate Recovery Manager, Credit Risk Unit
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAbout Hang Seng BankWe are a leading bank in Hong Kong dedicated to service excellence. Our people are our most valuable asset and play a crucial role in enhancing our performance for customers and providing top-notch products and services.Risk Management - A Key Focus AreaHang Seng's Risk Management team strives to maintain a balanced risk profile while...
-
Manager, Special Credit Unit
6 months ago
Hong Kong, Hong Kong SAR China HSBC Full timeA Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...
-
Internal Audit Business Unit Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Goldman Sachs Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our Internal Audit Business Unit Management Team as a Regional IA Operations Specialist. In this role, you will support the Regional IA Chief Operating Officer (COO) and work closely with Asia IA Senior Leadership to drive efficiency and optimization of IA and other...
-
Manager/Assistant Manager, Customer Resolution Unit
6 months ago
Hong Kong, Hong Kong SAR China Company 28 - Manulife (International) Limited Full timeDescription The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Manager/ Assistant Manager, Customer Resolution Unit with the resources to solve critical problems for the future of our business, which is why we need you. What motivates you? ...
-
Centralized Investigation Unit Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full timeFIND YOUR 'BETTER' AT AIA We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, and the life they live. To achieve this, we need a dedicated professional to lead our Centralized Investigation Unit. This role will be responsible for providing management and the Board with effective detection,...
-
Senior Manager, Special Credit Unit
6 months ago
Hong Kong, Hong Kong SAR China HSBC Full timeA Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber / talent by offering a dynamic working environment, good career...
-
Manager/Assistant Manager, Customer Resolution Unit
6 months ago
Hong Kong, Hong Kong SAR China Manulife Full timeJob Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Manager/ Assistant Manager, Customer Resolution Unit with the resources to solve critical problems for the future of our business, which is why we need you. What motivates you?...
-
Data Scientist, Science Unit
6 months ago
Hong Kong, Hong Kong SAR China Lingnan University Full timeLingnan University is one of the eight publicly funded institutions in the Hong Kong Special Administrative Region (HKSAR) with the longest established tradition among the local institutions of higher education. Lingnan University is a global leader in providing quality education focusing on whole-person development and conducting high-impact research for...
-
Administrative Assistant
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Lingnan University Full timeAbout Lingnan UniversityLingnan University is a leading institution in Hong Kong, renowned for its liberal arts education and research excellence. As a global leader in providing quality education, we strive to foster whole-person development and conduct high-impact research for a better world.Job DescriptionWe are seeking an Administrative Assistant to join...
-
Data Scientist, Science Unit
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Lingnan University Full timeLingnan University is a leading research-intensive liberal arts institution in the digital era, seeking a talented Data Scientist to join its Science Unit. The appointee will work on a collaborative industry project involving GeoAI research and software development, focused on smart transportation disciplines.ResponsibilitiesUndertake smart traffic and...
-
Account Team Unit Lead
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Microsoft Full timeOverviewThe Account Team Unit (ATU) Lead is a key role within Microsoft that drives customer business outcomes through digital transformation. This individual will lead account teams to accelerate revenue growth, consumption, and usage, while demonstrating customer and partner obsession.ResponsibilitiesThe ATU Lead will be responsible for:Driving business...
-
Assistant Manager, Customer Resolution Unit
6 months ago
Hong Kong, Hong Kong SAR China Company 28 - Manulife (International) Limited Full timeDescription The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Assistant Manager, Customer Service with the resources to solve critical problems for the future of our business, which is why we need you. What motivates you? You obsess about...
-
Assistant Vice President, Central Treasury Unit
6 months ago
Hong Kong, Hong Kong SAR China United Overseas Bank Full timeAssistant Vice President, Central Treasury Unit Posting Date: 28-May-2023 Location: Hong Kong Company: UOB Hong Kong About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
-
Assistant Manager, Customer Resolution Unit
6 months ago
Hong Kong, Hong Kong SAR China Manulife Full timeJob Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Assistant Manager, Customer Service with the resources to solve critical problems for the future of our business, which is why we need you. What motivates you? You obsess...
-
Centralized Investigation Unit, Consultant
4 months ago
Hong Kong, Hong Kong SAR China AIA International Limited. Full timeFIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...
-
Hong Kong, Hong Kong SAR China Goldman Sachs Full timeWhat We Do As the third line of defense, Internal Audit’s (IA) mission is to independently assess the firm’s overall control environment, including the firm’s governance processes and controls, and risk management, capital, and anti-financial crime frameworks. In doing so, IA: Communicates and reports on the effectiveness of the firm’s...
-
Account Team Unit
5 months ago
Hong Kong, Hong Kong SAR China Microsoft Full timeOverview The Account Team Unit (ATU) is the organization that owns the customer relationship overall and orchestrates all internal and partner resources to drive customer business outcomes. This Account Team Unit (ATU) Lead would be a FSI thought leader to empower clients in AI Transformation and covers selected accounts in FSI industry that drives...
-
Unit Manager
3 months ago
hong kong, Hong Kong SAR China Classy Wheeler Limited Full timeLeading telecom carrier and IT solutions company Job Description Lead a team to provide services on planning, implementation and support of complex data network, which includes routers, LAN switches, VPN servers, Firewall, load balancer, etc. To implement and support networking and security solutions. Analyze customer requirements and provide low level...
-
Head of Centralized Investigation Unit
2 months ago
Hong Kong, Hong Kong SAR China AIA International Limited. Full timeFIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...