Equity Prime Brokerage Client Facing Middle Officer

Found in: Talent HK C2 - 2 weeks ago

Hong Kong, Hong Kong SAR China Société Générale Assurances Full time

Equity Prime Brokerage Client Facing Middle Officer (Vice-President)

Permanent contract|Hong Kong|Banking operations processing

Equity Prime Brokerage Client Facing Middle Officer (Vice-President)

Hong Kong, Hong Kong Permanent contract Banking operations processing

Responsibilities

Subject Matter Expert across trade lifecycle for Asia markets for Equity (swap + Cash) PB and FI PB. Main point of contact for a set of clients, this includes conducting regular service level reviews. Daily Managment of client related functions including trade allocation, amendments & client queries. Management of client escalation requests. Perform reset payment pre-matching, manage trade related breaks, manage client reporting. Client onboarding operationally including portfolio wrapper set up and reporting configuration. Streamline booking workflow through automation and process review. Drive initiatives as part of change the Bank to improve the activities and offering of the PB franchise. Contribute in defining specifications and performing UAT for new information system or booking scheme. Document / update procedures Identify and escalate risk items to management Build, foster, manage relations with different stakeholders (Traders, Sales, Back Offices, IT) in different regions (Asia, Europe, America) to deliver a seamless client experienc & operational flow. Supervise and guide subordinates to ensure accurate and efficient completion of assignments

Profile required

Hold a relevant Bachelors or Masters degree in Finance, Engineering, Mathematics, Information Technology or similar Equity derivative products knowledge Risk focused: demonstrate operational risk detection and analysis Result oriented: demonstrate strong drive to achieve result while well estimate risk of own actions Client focus: consistently search for ways to improve client service Excellent communication skills: with an ability to use these collaboratively, explain and challenge, as appropriate. Team Player: Make cooperation between colleagues, inside and outside the team, a priority. Responsible, proactive and positive mindset Think out of the box; propose new ideas and solutions on identified problems or existing processes. Accuracy, swiftness, ability to work under pressure in trading environment. Strong and sharp analytical and problem-solving skills. Fluent English is mandatory. Knowledge in any programming language is a plus.

Behavioral Skills

Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions Responsibility - Performance: I strive for high performance Commitment - Sustainability: I strive to develop my skills and knowledge

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