Director of Quality, Asia Pacific
3 months ago
TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer
About TTM
TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards (“PCBs”). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.
Reporting To : VP, Quality based in US
Location: Greater Bay Area of China/HK/Penang
Scope:
Lead the Quality Engineering department, Quality Management System (QMS), and quality assurance disciplines and culture throughout TTM Asia Pacific Region Manage the QMS to ensure compliance to ISO9001, AS9100, and other supporting standards Partner with Program Managers and TTM project teams quality solutions and improvements in support of key customers Represent TTM and work directly with our customers, ensuring quality standards are met Work closely with the multiple TTM sites around the world on best practice sharing and lessons learned. Define and establish continuous improvement standards and drive culture throughout Asia PacificDuties and Responsibilities:
Maintain, improve, monitor, and report to leadership on an ISO 9001 and AS9100 compliant quality systems. Establish requirements for implementation of Quality Information Systems to drive improvement. Through failure analysis, customer surveys, and corrective actions, work with Engineering and Program Office to achieve customer satisfaction Develop, implement, maintain, improve, monitor, and report on quality policies and procedures compliant to ISO 9001, AS9100, Nadcap, and other key 3rd party certifications. Ensure quality procedures are developed for new and evolving business activities Successfully define and implement corporate quality policies and quality management systems in the context of building an end-to-end framework for measuring and improving quality across all operations Direct and conduct corporate quality system and product audits to ensure compliance to quality system requirements and product specifications. Establish and coordinate requirements for the quality information systems and reports to include cost of quality, defects, supplier quality reliability, customer complaints, first pass yield rates, and others as appropriate; ensure that the information is consistent and valid, and is used to drive quality improvement Define and establish continuous improvement culture, including maturity improvement across all North America sites. Assist in identifying quality training needs relative to technical skill levels and trends in quality measurements, and establish programs to meet these and other training needs of the organization Support sites and customers in successfully closing and addressing significant quality issues and keep TTM leadership informed on progress Support regular customer reviews and visits for major AP customers to review TTM quality performance, present failure analysis, and communicate root cause corrective actions. Interface directly with TTM contracts and customers in requirement negotiations and reviews Lead robust Root Cause Corrective Actions (RCCA) for significant customer related issues Work between sites to share lessons learned and best practices across AP sites Frequent travel across China sites (70%) and Penang (30%).Essential Knowledge and Skills:
Full understanding of ISO 9001 and AS9100 quality system standards is essential Good oral and written communication skills in both Chinese & English are essential Excellent human relations skills are needed to influence, lead, and motivate at all levels in the organization Technical literacy, problem solving and critical thinking skills In depth knowledge of quality systems, policies and procedures and the ability to apply that knowledge towards the interpretation of customer requirements In depth experience working with defense industry quality requirements (i.e., DFARs, FAI, AS9100, ISO9001, DPA, IPC1791) General knowledge of statistics and statistical process control Diverse knowledge of inspection control methods, techniques, and standards Familiar with continuous improvement initiatives such as 6S, 8D, Poke Yoke, Jidoka, Andon, Zero Defect Methodology, DOE, PFMEA’s, TPM. Capable of developing and executing effective plans; identifying obstacles and countermeasures as well as communicating effectively to achieve individual and group goals Proficient and structured problem solving and effectively leading others in root cause and corrective/Preventative action analysisEducation:
Bachelor’s degree or equivalent experience required. Bachelor of Science degree in Mechanical, Electrical, Chemical or Industrial Engineering preferredRequired Experience:
10+ years of relevant experience, working in a quality leadership capacity Previous experience working within or closely with the PCB industryApplicants may be entitled to:
Mandatory Statutory Benefits according to the laws and legislation
Staff dormitory, Dining hall, Gym room, Company Shuttle, and other supportive facilities and services for those living on-site
Occupational health check-ups, Shuttle bus, Supplementary housing allowance (those not in dorms), Meal subsidy, etc.
Labor unions or other kinds of associations of interest, rich recreational activities such as company Annual Dinners, holiday gifts and greetings, team building, and various social activities.
Systematic training courses, Development projects, and Career paths
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
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