Manager, General Insurance Policy Administration
Found in: Talent HK C2 - 2 weeks ago
FIND YOUR 'BETTER' AT Blue Cross
If you believe in better, we’d love to hear from you.
About the Role
Responsible for providing after-sales support to policy-related administrative processesDuties / Accountabilities
Ensure customer service standards in terms of timeliness and accuracy of policy services are met, with effective disposition of internal/external client inquires and service needs. Contribute on the system specifications and development in enhancing the efficiency and quality of policy services. Support supervisor to devise and implement efficient policy administration procedures and workflow that enable straight through process from policy application and alteration request to back end system process. Support supervisor to devise and implement effective internal control procedures and manuals throughout the entire policy administration workflows to ensure compliance requirements are met and fulfilled. Train up subordinates adhere to service standards, instructions and best practice.Job Requirement
University graduate or above Good command of written and spoken English and Chinese 7 years relevant working experience with minimum 3 years at managerial level CII / ANZIIF qualification preferred Excellent PC knowledge (Word, Excel and PowerPoint) In-depth knowledge of General Insurance products and policy administration operation Planning and organizing skills Communication skill with both internal and external customers Leadership and coaching skills Analytical and problem solving skills Customer satisfaction oriented mindset-
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Found in: beBee S HK - 4 weeks ago
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Found in: beBee S HK - 3 weeks ago
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Found in: beBee jobs HK - 3 weeks ago
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Found in: Talent HK C2 - 2 weeks ago
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Found in: Talent HK C2 - 2 weeks ago
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Found in: Talent HK C2 - 2 weeks ago
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Found in: Talent HK C2 - 2 weeks ago
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Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China Sun Life Full timeDescription Handle assigned cases of new business and renew policies and ensure the policy contract, endorsements, invoices, member movements including underwriting issue and related administrative service are processed within the service standard and operation procedures and guidelines Handle enquiries and complaint from internal and external...