Chubb Life: Operations

Found in: Talent HK C2 - 3 weeks ago


Hong Kong, Hong Kong SAR China CHUBB Full time

Reporting to the Head of Operations & Technology Office for Chubb Life, Operations & Technology Governance Lead covers a wide spectrum of responsibilities to ensure strong governance and controls are implemented and maintained across the Group.

The role requires a high level of maturity, forward thinking and self-discipline; is expected to operate at a high level of professionalism and be skilled at stakeholder management and communication across the wider organization for Chubb Life to meet its strategic business objectives.

Responsibilities

Portfolio Governance

Ensure structure execution, program governance and drive benefits management of < 500K USD programs within Chub Life. Evaluate project proposals and prioritize initiatives based on their potential impact and strategic fit. Develop and implement a robust portfolio governance framework to guide decision-making processes and ensure compliance with organizational standards. Identify and assess risks associated with the portfolio, working collaboratively with project managers and stakeholders to develop mitigation strategies.  Regularly review project progress against established KPIs and take corrective actions as needed. Communicate portfolio status, issues, and decisions to stakeholders, ensuring transparency and alignment with organizational objectives.  Proactively identify opportunities for process improvement within the portfolio governance framework.

Financial Management

Collaborate with finance teams to manage and monitor the financial aspects of the portfolio. Support and drive the end-to-end process of Chubb Life IT & Ops financial analysis, reporting, planning, and forecasting.

Business Case Management

Lead the planning, development and drafting, and oversees the production of business cases.

Core Competencies

Ability to operate within a matrix organization where reporting lines can be blurred requiring collaboration and influencing skills to get things done, even without formal authority. Effectively and efficiently uses personal initiative, managerial authority and organizational resources to deliver on commitments. Excellent senior stakeholder management skills, ability to communicate and connect easily, dealing with complex, ambiguous, and fast-changing situations Excellent project management skills, ensuring all priority deliverables are met to a consistently high level of quality  Excellent time management and multi-tasking skills, ability to work across the wide organization to deliver against tight timelines  Ability to work independently, quickly and be adaptable in a dynamic environment


Additional Requirements

15+ years experience leading large/complex technology, business or transformation projects Strong Agile Engineering experience with associated SCRUM qualification Strong Budgeting and Forecasting background Experience in planning and leading strategic initiatives Experience in the Life Insurance domain preferred
  • Chubb Life

    Found in: Talent HK C2 - 3 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    COMPETENCIES SOUGHT We seek a highly motivated individual to join the Chubb Life Asia Office Actuary function who exhibits the best-in-class competencies listed below and embody the Chubb culture. We deliver high quality work product, services and solutions that demonstrate understanding of the needs and requirements of our business and support...

  • Chubb Life

    Found in: beBee S HK - 3 weeks ago


    Hong Kong, Hong Kong SAR China Chubb Full time

    Job DescriptionCOMPETENCIES SOUGHT We seek a highly motivated individual to join the Chubb Life Asia Office Actuary function who exhibits the best-in-class competencies listed below and embody the Chubb culture. We deliver high quality work product, services and solutions that demonstrate understanding of the needs and requirements of our business and...

  • Chubb Life: AVP, Financial Planning

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Chubb is one of the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product...

  • Chubb Life: Senior Compliance Manager

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Primary Purpose Support the Chief Compliance Officer in overseeing compliance activities for Chubb’s International Life business, focusing on our active businesses in Asia Pacific and Egypt. Assist in developing, implementing and managing compliance programs, ensuring that compliance obligations and risks are effectively identified and managed....

  • Chubb Life: Manager/ Senior Manager, FP&A

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Review the 5-year strategic plan and annual plan for assigned markets  Compile the monthly management reports to facilitate monthly performance discussions with country presidents and chief financial officers Work closely with other functional teams on various topics, such as development of new metrics, aligning resources for strategic initiatives,...

  • Life : Actuarial Senior Manager

    Found in: beBee jobs HK - 2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

    Job DescriptionCOMPETENCIES SOUGHTWe seek a highly motivated individual to join the Chubb Life Asia Office Actuary function who exhibits the best-in-class competencies listed below and embody the Chubb culture. We deliver high quality work product, services and solutions that demonstrate understanding of the needs and requirements of our business and...

  • Chubb Life: Data Analytics Lead, Global Office

    Found in: Talent HK C2 - 3 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Reporting to the Head of Global Data Transformation for Chubb Life, the Data Analytics Lead is a 12-month contract role which will focus on developing reusable, value-driven analytics products.  Analytics Value Delivery With the long-term strategy in mind, delivery quick-win, value-evidenced analytics outcomes focused on increased sales/leads and...

  • Chubb Life: Data Enablement

    Found in: Talent HK C2 - 3 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Reporting to the Head of Global Data Transformation for Chubb Life, the Data Enablement & Management Lead is a 12-month contract role which will establish the practices, processes and solutions which ensure data is reliable, fit for purpose and available to the right users to drive value Focus on Data Quality Establish a framework, processes and...

  • Chubb Life: Head of Agency Value Management

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Duties & Responsibilities Support Regional CAO to formulate agency strategies by providing markets’ performance information and trend with insights. Collaborate with function heads of Regional Agency to define key performance indicators for strategic initiatives tracking. Collaborate with function heads of Regional Agency and markets’ CAO to...

  • Customer Experience Executive

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Handle enquiries to insurance agents/brokers/distributors by telephone, written correspondence and/or personal visit regarding policy information, general guidelines of the Operations, product knowledge, etc. Perform cashiering duties to receive payment, issue official receipt, maintain premium record and handle payment reconciliation. Assist Managers...

  • Senior Manager, Product Pricing

    Found in: Talent HK C2 - 1 day ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Actively work in the product development field Independtly lead the Pricing Process  Prepare premium ratemaking, modelling and pricing report Perform cost and benefit analysis for campaigns Support System implementations on new products Support on daily operations Support on projects and new initiatives as assigned by management University...

  • Assistant Manager, Brokerage Sales Support

    Found in: Talent HK C2 - 6 days ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    New Business management on all new applications with account managers and/ or brokers’ admin All internal communications including corporate projects, new product/ product revamp updates and operation/ compliance projects review and dispatch handling  Enquiries with call log record and logistics support to both external partners and internal account...

  • Customer Service Manager, Employee Benefits Operations

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Life...

  • Life, IH

    Found in: Talent HK C2 - 6 days ago


    Hong Kong, Hong Kong SAR China AXA Group Full time

    ·Set and drive to meet team objectives / KPIs in line with Company / COO direction ·Prepare and implement operating plan according to Company strategies ·Oversee day-to-day operations of the team to ensure Company guidelines and regulatory requirements are met ·Monitor the performance and quality of outsourced vendors to ensure SLAs are met ...

  • Exciting opening

    3 weeks ago


    Hong Kong, Hong Kong SAR China Gravitas Recruitment Group Full time

    Job Title: Assistant Manager - Fund Operations (Life Insurance Company) Location: Hong Kong Job Type: Full-time About the Company:Our client is a leading life insurance company dedicated to providing financial security and peace of mind to individuals and families. With a strong commitment to customer service and a focus on long-term relationships, we strive...

  • Manager, Customer Service

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Provide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc.  Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...

  • Officer, TPA Operations

    Found in: Talent HK C2 - 3 weeks ago


    Hong Kong, Hong Kong SAR China Sun Life Full time

    Job Description : Responsibilities Supervise Payment Receipt Team of 2 permanent staff, 1 contract staff and 4 secondees Arrange secondee resources during contribution peak time Contact point of Payment Receipt Team with other teams in the company and with external banks Handling direct credit Process DDI upload to ebanking and DDA reject file...

  • Project Manager, P&C Project Management

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Responsibilities: Plan, develop and execute on project plans, schedules and deliverables as per agreed scope, timeline and budgets Work with local and regional underwriting, operations and any other supporting teams to understand and implement process improvement in the end-to-end process, policy lifecycle, and systems across single or multiple lines...

  • Administrator I, TPA Operations

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China Sun Life Full time

    Job Description : Responsibilities Perform daily MPF administration functions of employer contribution, fund switch and change of investment mandate within SLA. Handle simple enquiries in a timely and professional manner and escalate issues or problems to manager in a timely manner. Follow up with clients on problem cases for the completion of...

  • Assistant Manager, HNW Case Management

    Found in: Talent HK C2 - 3 weeks ago


    Hong Kong, Hong Kong SAR China CHUBB Full time

    Support the distribution channels to grow HNW business​. Provide case management support on insurance application and servicing. Offer support to frontline sales business partners in addressing issues promptly and collaboratively to ensure a seamless experience for our business partners and customers during both the business submission and post-sales...