Chubb Life: Senior Compliance Manager

2 weeks ago

Hong Kong, Hong Kong SAR China CHUBB Full time

Primary Purpose

Support the Chief Compliance Officer in overseeing compliance activities for Chubb’s International Life business, focusing on our active businesses in Asia Pacific and Egypt.
Assist in developing, implementing and managing compliance programs, ensuring that compliance obligations and risks are effectively identified and managed. Cultivate and strengthen relationships with stakeholders at the global, regional and local levels, provide support and guidance to compliance teams, and drive a culture of compliance throughout the organization.


This position reports to the Chubb Life Chief Compliance Officer.

Duties and Responsibilities

Compliance Program Development

Assist the Chief Compliance Officer in designing and maintaining a comprehensive compliance program aligned with legal and regulatory frameworks, industry best practices, and organizational goals. Contribute to the development of policies, procedures, and standards to promote ethical behaviour and mitigate compliance risks. Contribute to a culture of compliance and continuous improvement on compliance and ethical issues. Coordinate with compliance programs and activities of Chubb.

Regulatory Compliance

Stay updated on legislative and regulatory developments impacting the business. Support the implementation of controls and processes to ensure compliance with applicable laws, regulations, rules, and internal standards. Contribute to the dissemination of regulatory updates to relevant stakeholders and collaborate with teams to address compliance requirements.

Risk Assessment and Mitigation

Support the Chief Compliance Officer in risk assessments to identify compliance vulnerabilities and coordinate with the Risk team as required. Assist in developing strategies to mitigate risks and implement risk control measures within the compliance management system and support endeavors associated with mitigation and management strategies. Collaborate with relevant departments to integrate compliance risk management practices and foster a culture of compliance. Manage the requirements of the Chubb Business Compliance Framework, in coordination with Global Compliance and local Compliance teams.

Compliance Monitoring, Reporting and Investigations

Aid in establishing monitoring programs and systems to identify and evaluate compliance issues. Assist in investigations and conduct assessments to ensure compliance with established policies and procedures. Contribute to the preparation of comprehensive reports on compliance activities, findings, and recommendations for senior management. Support the development of the compliance management system and lead in adopting management and technological methods to improve monitoring and reporting.

Training and Awareness

Support the development and delivery of compliance training programs to educate employees on compliance requirements, policies and procedures. Assist in promoting a strong culture of compliance by raising awareness and providing guidance on ethical conduct. Monitor and evaluate the effectiveness of training and ensure that training is regularly scheduled and updated to incorporate new requirements and best practices. Implement a risk-based system for assuring that personnel managing and working on higher-risk projects receive additional targeted training.

Business Support and Internal Collaboration

Provide guidance and support to business units on compliance matters and participate in cross-functional initiatives to address compliance issues and challenges. Develop a compliance culture that invites inquiries from business lines, breaks down silos, provides practical, innovative, constructive advice, and flexibility in developing alternative solutions.

External Relationships

Assist in serving as a liaison with external regulatory agencies, industry organizations, and others as may be required. Stay informed about regulatory developments and contribute to proactive engagement with stakeholders to address compliance concerns, provide requested information, and maintain positive relationships. Maintain awareness of existing and new compliance requirements including issuing communications and conducting training to local compliance teams as required.

Subject Matter Expertise

Review business activities, provide advice and develop solutions. Oversee and advise on matters related to Trade Sanctions (OFAC), Foreign Corrupt Practices Act, Chubb policies and procedures. Manage and support third party risk management and onboarding including conducting due diligence, preparing reports and advising business stakeholders.

Education
Degree holder, preferably in Law.

Experience Required:

Minimum 10 years of extensive experience in compliance, risk management, or related fields in a leadership role. In-depth knowledge of the insurance industry and strong knowledge of relevant laws, regulations, and industry standards. Excellent understanding of compliance program development, maturation and implementation. Familiarity with Asia Pacific life insurance market dynamics, including regulatory bodies, market participants, and practices. Experience working with Asia Pacific insurance markets and supporting local teams in navigating compliance challenges. Strategic leadership and ability to influence senior stakeholders in setting the right tone, and colleagues to work collaboratively to accomplish objectives and goals. Strong leadership and management abilities to assist the Chief Compliance Officer in overseeing a compliance team of direct and matrix reports.

Knowledge, Skills and Abilities

Proven experience in conducting risk assessments and implementing risk management strategies and frameworks. Exceptional analytical and problem-solving skills. Excellent communication and interpersonal skills to collaborate with stakeholders at all levels and across cultures. High levels of integrity and professionalism, trustworthy, straight forward, loyal and confident with a commitment to promoting a culture of compliance. Strong execution and organization abilities to ensure timely completion of deliverables, and ability to deliver quality and meticulous work within tight deadlines. Ability to achieve results directly and in teams and adapt to changing priorities and circumstances. High levels of energy with ability to maintain performance stability and efficiency under changing and adverse conditions. Fluency in written and spoken English, to effectively communicate and collaborate with stakeholders. Ability in other Asian languages a plus.

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