People Experience Partner

3 weeks ago

Hong Kong, Hong Kong SAR China CHANEL Full time

Job Mission:

As CHANEL’s business and workforce in Asia Pacific undergos rapid transformation and expansion, the need to evolve its organisational culture, ways of working and enhance collaboration has increased tremendously. In order to drive effective change, the People Experience team is to create an exceptional employee experience and support the acceleration of CHANEL’s business in the region.

The People Experience team drives people-centricity and is the key to enhancing the end-to-end employee experience, engagement and well-being in Chanel, championing best workplace practices and delivering quality HR service to the workforce. He/She is a key influencer and advocate to perpetuate Chanel’s culture and values.

As the primary contact point for employees on employee matters, People Experience proactively curates a meaningful journey throughout the employee lifecycle, identifying and improving critical touchpoints to attract, engage and retain people/talents.

A valued partner to Business HR, he/she is responsible for bringing the Voice of employees and relevant employee insights to the Business. As such, he/she should be adequately informed of both people and business priorities to strategically execute people initiatives and daily operations in an efficient and effective manner.

Given the ever-changing landscape and highly competitive luxury retail talent market, People Experience plays a crucial role as a change agent in the workforce, focusing on people-centric / engagement activities and providing effective communications that resonate and motivate their designated employee segments/teams.

He/She should be enthusiastic, service-oriented, an excellent communicator and collaborator, and adaptable and thrive in a people-centric environment. He/She is skilled in engaging with others to promote a motivated and productive work environment.

Key Responsibilities:

On-boarding:

Facilitate onboarding of new hires in office (below ELC) – responsible for Day 1 welcome and induction briefing. Advise on 100-day onboarding program, curate relevant content and deliver onboarding briefing and programs for designated employee segment

Responsible for completing a checklist of access set-ups for new hires

Responsible for maintaining targets of satisfaction / quality scores on onboarding experience. Evaluate satisfaction results and propose improvements.

Performance Management:

Handle general enquiries with regards to systems and policies / guidelines on

Support and coach managers in the proper and appropriate use of the Performance Module in WD and the application of Performance Framework.

Advocates as a feedback/development tool for employees

Rewards & Mobility:

Provide support to the Market Divisional BP in managing the ACR process within division and provide advisory to ensure complete considerations both for the individual and the business as a whole.

Drive benefits administration process, partnering with HR Business Services for effective management of the rewards and benefits process

Deploy and communicates new / updated benefit guidelines

Provides inputs and recommendations to enhance EVP, experience (‘recognise and rewards me’) and wellness of employees

Follow up with the employee experience regularly during the course of the assignment.

People Systems and Data Management:

Support, encourage and coach managers on the adoption of Employee Systems and other digital tools (e.g. Workday) to achieve utilization targets and self-service by managers and employees, as part of change management efforts

Support deployment of other employee-related systems, processes and technology.

Validate employee data is accurately represented in Workday and other employee platforms.

Employee Engagement and Communication:

Deploy employee engagement and communication plan

Facilitate the communication of key corporate messages from global/regional.

Responsible for maintaining internal employee portal(s), i.e. Connecting-with-you.

Exit Management:

Initiate exit procedure including workday processes, in partnership with Business Services.

Conduct exit interviews for designated employee segments and leverage information to improve employee retention and experience

Provide termination report (from Workday) to market stakeholders when needed

Employee Support and Relations:

Key contact points for employees and act as bridge between managers and employees.

Employee touchpoint for critical and personnel issues: grievances, performance, mobility, bonus, benefits

Academic / Professional Qualifications:

Bachelor of Business/ Marketing Professional HR certification

Ideally 8 to 10 years of experience

Fluent in written and spoken English & Cantonese

Knowledge of retail or high-volume service industry is preferable

Strong understanding of strategies and interventions to influence behaviours and deepen emotional connections

Strong communications and presentation skills

Excellent interpersonal skills with a strong balance of EQ and IQ

A positive, proactive, eager-to-learn and roll-up-your-sleeves attitude is essential

Must be comfortable with ambiguity

Must enjoy working with and learning

Key Interactions / Stakeholders:

Employees (define level)

Stakeholders: HR Market Lead,

Works in close collaboration with HR BP

People Solutions, in obtaining SME support and expertise

HR Business Services, for HR processes

Consultants, Vendors, Contractors, Government authorities.

At Chanel, we are you focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

  • Manager, People Experience

    3 weeks ago

    Hong Kong, Hong Kong SAR China Pfizer Full time

    Why Patients Need You Our Colleague Experience team is comprised of dedicated, solution oriented and agile colleagues who think big, challenge the status quo to create room for meaningful work. Your diverse perspectives and experiences will help to shape our workforce. Whether you are in talent acquisition attracting the best candidates, a Generalist...

  • People Partner

    4 weeks ago

    Hong Kong, Hong Kong SAR China Blue Bottle Coffee Full time

    You will:Act as the first point of contact on the People team for employees and leadersPlay a role in designing, implementing, and executing sustainable HR programs, systems, and processesFind ways to make every aspect of the employee lifecycle a delightful and hospitable experience, from onboarding to offboarding and everything in betweenPartner,...

  • People Partner, Hong Kong

    5 days ago

    Hong Kong, Hong Kong SAR China Suntory Beverage & Food France Full time

    Job Summary At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company – you are an important part of this and here’s how your role helps us win. The purpose of the role is to deliver efficient, consistent and high-quality on-site People and Culture (P&C)...

  • HR Business Partner

    3 weeks ago

    Hong Kong, Hong Kong SAR China Balyasny Asset Management L.P. Full time

    Role Overview : In the Regional People Partner position, the employee will work provide full People support to the BAM Asia offices. The employee will work collaboratively and effectively with all levels of management, staff, clients, external partners, and regulatory agencies. The employee will be responsible for the following: Duties/Responsibilities:...

  • Retail People Excellence Manager, Asia Pacific

    2 weeks ago

    Hong Kong, Hong Kong SAR China CHANEL Full time

    Job Purpose: The Retail People Excellence Manager plays a key role in developing and engaging our Talents in Fashion Boutique and drive advocacy to the Brand. Partnering with HR, he/she will contribute to crafting an inspiring employee experience journey : Hire, Engage, Inspire. He/She will be responsible for the perfect development and execution of Asia...

  • HR Partner

    3 weeks ago

    Hong Kong, Hong Kong SAR China Jane Street Full time

    About the PositionWe are looking for an HR Partner to support our teams in Hong Kong and Singapore in a broad range of strategic and operational responsibilities. Our offices in Asia include many different teams across Trading, Technology and Infrastructure, each performing critical functions that contribute to the global firm. Your ability to pivot from...

  • Intern - People

    2 weeks ago

    Hong Kong, Hong Kong SAR China Bolttech Full time

    Job Description In this position you will.... have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own projects. You will be embedded in a team working alongside some of our best Subject Matter Experts. You will also be supported by our intern program which offers a structured...

  • Data Engineer

    2 weeks ago

    Hong Kong, Hong Kong SAR China Crypto.com Full time

    Our HR team oversees and contributes at both hands-on and strategic levels to support leaders and our employees. While HR, at its core, focuses on the mindful management of the company's relationship with our employees, culture management focuses on the heartfelt aspects of the employees' relationships with the company. Our HR team consists of professionals...

  • Partner Success Executive

    2 weeks ago

    Hong Kong, Hong Kong SAR China Deliveroo Full time

    Our restaurant technology products and commercial services provide our portfolio of +100,000 restaurant partners globally a path to long term growth: a key part of our mission to become the definitive food company.We are looking for someone to help our restaurant partners with their day to day inquiries as a part of our Partner Service team. This is a junior...

  • Retail Learning

    3 weeks ago

    Hong Kong, Hong Kong SAR China CHANEL Full time

    We are looking for individuals with a strong passion for people development and belief in investing in personalized learning paths for employees! As our Learning and Development Partner, you will enable our Fashion Advisors to be the Front Face of Chanel by building their confidence and strengthening their ability to create an emotional connection with the...

  • Human Resources Business Partner

    2 weeks ago

    Hong Kong, Hong Kong SAR China Third Bridge Full time

    Job Description Position Overview Your role as an HR Business Partner will be far from one-dimensional. You’ll undertake a wide range of HR functions, implementing and aligning Third Bridge’s people strategy and priorities while supporting the business by delivering HR processes and tools, and be recognised as an employer of choice by driving...

  • Human Resources Business Partner

    3 weeks ago

    Hong Kong, Hong Kong SAR China AIA International Limited. Full time

    FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...

  • Partner Account Manager

    3 weeks ago

    Hong Kong, Hong Kong SAR China London Stock Exchange Full time

    LSEG Risk Intelligence division acquired Global Data Consortium (GDC) in 2022, accelerating our entry into the digital identity space. We are seeking a highly motivated and experienced Partner Account Manager to grow our existing partner book of business, with a specialized focus in the field of Identity Verification (IDV). The ideal candidate will have...

  • Financial Business Partner

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China AIA Group Ltd Full time

    FIND YOUR 'BETTER' AT AIAWe don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more...

  • HR Business Partner

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

    about the company.A world leading FMCG Group is looking for a HR Business Partner) to join their fast growing business.about the job.Provide professional HR advice in order to align business objectives, organise employee engagement initiatives, retain diverse talent, etc.Handle, develop and implement recruitment strategies, selection and onboarding...

  • HR Business Partner

    3 weeks ago

    Hong Kong, Hong Kong SAR China Randstad Hong Kong Full time

    about the company.A world leading FMCG Group is looking for a HR Business Partner) to join their fast growing business.about the job.Provide professional HR advice in order to align business objectives, organise employee engagement initiatives, retain diverse talent, etc.Handle, develop and implement recruitment strategies, selection and onboarding...

  • Customer Experience intern

    3 weeks ago

    Hong Kong, Hong Kong SAR China Teads Full time

    Who we are We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities  Competing against the biggest tech companies  Inventor of the InRead Video  Partner with the biggest media agencies and brands  Global partnerships with premium publishers This role is a 6-months internship ideal for...

  • HR Business Partner

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

    about the company.A world leading consumer goods Group is looking for a HR Business Partner to join their fast growing business.about the job.Provide professional HR advice in order to align business objectives, organise employee engagement initiatives, retain diverse talent, etc.Handle, develop and implement recruitment strategies, selection and onboarding...

  • Financial Business Partner

    3 weeks ago

    Hong Kong, Hong Kong SAR China AIA Group Ltd Full time

    FIND YOUR 'BETTER' AT AIAWe don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more...

  • People & Culture Lead

    1 week ago

    Hong Kong, Hong Kong SAR China IZUMO Full time

    IZUMO is a new-era VTuber project with a mission to create a sustainable platform where everyone can live as they want to be. We aim to unlock the potential of humanity through the avatar technology.Recently, we completed the “SAI by IZUMO” project with world-class artists in the anime and gaming industry. IZUMO continues to support all creators in...