Intern, CastleGate Forwarding

Found in: Talent HK C2 - 1 week ago


Hong Kong, Hong Kong SAR China Wayfair Full time

What You'll Do | Responsibilities

  • Using the operational data to measure the performance of different vendors to identify area of improvements
  • Identify the gap in supplier experience and redesign the process.
  • Identify new business opportunities, or gap in existing operations
  • Compare our service offering against other digital freight forwarders and traditional logistics companies
  • Identify the gap in our system logic to further enhance the resources utilization
  • Optimize the shipment strategy under different business requirements
  • Communicate with CFS / Ocean agents / internal teams to ensure follow-through on replenishment orders and inventory commitments and to enable best real time decisions
  • Work on different datasets to enable operations to monitor the business performance
  • Support tech roadmap building and tool development (incl. defining product requirement, logic build, user acceptance test) to drive improvements in the end-to-end logistics systems, data, and processes ; including light modeling to validate hypotheses, de-risk engineering,data science investments and require to do a high volume of data analysis.
  • Drive root cause analysis/reporting on operational issues, developing action plans and project managing improvements
  • Conduct process mapping to identify the improvement opportunities and execute change management to implement
  • Conduct research, quantitative analyses and build business models and prioritization matrices to drive decisions and development of value-added service (. supplier product performance analysis; origin milk-run optimization)
  • Align teams (Operations, Ocean, CFS to ensure strong execution and to understand and manage the drivers that impact operational execution
  • 5 Working Days
  • Duration: 2 months – Starting from mid of June

What You'll Need | Qualifications

  • University Student in Bachelor’s degree in Engineering, Information System, Business, Mathematics or a Supply Chain/Operations discipline
  • Experience with Microsoft Office, and proficiency with SQL (or a system of equal complexity) / Python 
  • Strong quantitative experience, with the ability to conduct statistical analysis, generate insights and solutions or build a story and strategy from large data sets.
  • Strong written and verbal communication skills, with the ability to lead discussions and communicate effectively
  • Quick learner with an analytical approach to solving problems as part of a team who has good communication skills.
  • Ability to work with people in a cross-functional environment
  • Proficient in spoken and written English and Chinese; Cantonese & Putonghua

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.
Your personal data is processed in accordance with our Candidate Privacy Notice (/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at


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