Vendor Operations Coordinator

Found in: Talent HK C2 - 2 weeks ago

Hong Kong, Hong Kong SAR China TD SYNNEX Full time
Job Purpose:  

The role is supporting the Program Management function end-to-end and as the point of contact to support external customers. The Program Executive role serves as the communications link between the Customer/Sales and Operations, prepares and provides reports and customer reviews under the supervising of Program Manager. When TD SYNNEX decides to launch a new program, the Program Executive will provide the administrative support on the execution and reporting.

Responsibilities:

Measure and analyze in relation to program KPIs. Prepares the necessary reporting and tools, report monthly KPI status, spending, revenue and margins versus plan.

  • Support the Program Management function as the point of contact and coordinates the information flow to and from Operations.
  • Reporting of detailed status, issues and resulting trends on the project process.
  • Generate end to end weekly, monthly and quarterly reporting to customer.
  • Leading QBR, weekly, monthly calls within the organisation/with customers.
  • Prepare details for invoice of various service jobs/customer programs.
  • Supporting of Program manager on the daily administrative requirements.
  • Work closely with finance team for vendor creation, invoice verification, payment queries.
  • Follow up with customers/vendors on outstanding SOA.
  • Perform general office duties (paper work, filing, copying, printing, etc.), answering of telephone calls, attending to visitors
  • Follow ISO procedures and maintain compliance in all aspects
  • Ensure Compliance to EMS requirements
  • Ad-hoc duties as assigned by the manage

Knowledge, Skills and Experience:

  • Highly committed, motivated, energized and forthcoming, and has clear eye for detail

  • Highly organized and flexible with good time management. Ability to prioritize and work to tight deadlines
  • To be initiative driven, flexible and able to work under pressure
  • Able to correspond effectively with external parties and internal departments
  • Team player in multicultural environment with strong communication, listening and organizational skills
  • Be able to provide efficient general administrative support to the department in the face of constant change
  • Excellent written and verbal communication skills, highly proficient in MS office.
  • Proficiency in English and ability to communicate in writing and verbally with all employees
  • PC literate / Proficient in Microsoft Office esp. Microsoft Outlook, Word and Excel is essential
  • Minimum education of GCE / Diploma in any related discipline or equivalent
  • Minimum 2 - 3 years of working experience in MNC environment
  • Min 3 years’ experience in preparing quotations, co-ordination and handling of general administrative functions in Service industry (Repair Operations & Service Management environment)

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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