Cloud Application Support Technician

6 months ago


Hong Kong, Hong Kong SAR China Dev Partners Full time

Scaling your team shouldn't be a recruiting and management nightmare. We provide an easy way to tap the best talent pool in the Philippines without wasting hundreds of hours on finding, connecting, and interviewing talents that perfectly fit your needs.

The Role

We Are Hiring - Cloud Application Support Technician, 100% Purely Home-based

We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team.

If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance, and security, then this job is for YOU.

As a Cloud Application Support Technician, you will be responsible for:

  • Application Troubleshooting: Quickly identify and resolve complex application issues to minimize downtime and maintain business continuity.
  • Monitoring: Implement and manage monitoring systems to proactively oversee application health, performance, and security.
  • Unix Skills: Utilize extensive Unix knowledge to support cloud applications and on-prem deployed code, including scripting, automation, and system administration.
  • Client Management: Serve as a liaison between the technical team and clients, ensuring all client needs are met and maintaining high satisfaction levels.
  • Microsoft Azure Administration: Manage and maintain Azure cloud services, including computing, networking, storage, and security.
  • Testing and Validation: Collaborate with the development team to test and validate new releases, bug fixes, and system updates to ensure seamless deployment and functionality.

Ideal Profile

As a Cloud Application Support Technician, you need to have:

  • At Least One (1) Year of Experience in Unix, Linux Scripting
  • At Least Two (2) Years of Experience in Technical Customer Service
  • At Least Two (2) Years of Experience/Knowledge in Azure or AWS
  • Proven Experience in Cloud Application Support, Unix/Linux Environments, and Microsoft Azure
  • Experience using Helpdesk Ticketing Systems such as Salesforce, Azure DevOps, or Jira
  • Proficient in The Use of Online and Remote-connecting Software
  • Familiarity with Testing and Validation Processes for New Software Releases
  • Experience with Application Monitoring and Performance Tuning
  • Strong Analytical and Problem-Solving Skills
  • Excellent Verbal and Written English Communication Skills


It’s not required, but it would be great if you already have the experience with the following:

  • Previous experience working with financial, insurance, or healthcare companies is desired.
  • Significant work experience in customer service
  • Significant work experience in basic technical support
  • Experience in a helpdesk environment such as Zendesk, Azure DevOps, JIRA
  • Demonstrated ability to function in a non-scripted helpdesk environment
  • Working knowledge of Windows and/or Linux systems
  • Technical knowledge of email systems and technologies such as Exchange, Office365, SMTP and relays, MS Graph
  • Technical knowledge of Active Directory


Working Hours:

8:00 pm to 5:00 am Philippine Time

We Offer Above-Industry Remuneration Package, HMO Benefits, Opportunities for Learning, and Career Advancement. Plus, get up to a 30K Signing Bonus once hired

What's on Offer?

  • Great work environment
  • Excellent career development opportunities
  • Opportunity to make a positive impact


  • Hong Kong, Hong Kong SAR China Snaphunt Full time

    The OfferGreat work environmentExcellent career development opportunitiesOpportunity to make a positive impactThe JobAs a Cloud Application Support Technician, you will be responsible for:Application Troubleshooting: Quickly identify and resolve complex application issues to minimize downtime and maintain business continuity.Monitoring: Implement and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dev Partners Full time

    About the RoleWe are seeking a skilled Cloud Application Support Technician to join our team at Dev Partners. This is a 100% remote position.Key ResponsibilitiesProvide high-level support for cloud-based applications to ensure their reliability, performance, and security.Implement and manage monitoring systems to proactively oversee application health,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full time

    About the RoleWe are seeking a skilled Cloud Application Support Technician to join our team. As a Cloud Application Support Technician, you will be responsible for ensuring the smooth operation of our cloud-based applications.Key Responsibilities:Application Troubleshooting: Identify and resolve complex application issues promptly to minimize downtime and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dev Partners Full time

    Dev PartnersWe offer a competitive salary package, including an estimated $45,000 - $55,000 per annum, depending on experience and qualifications.Job DescriptionWe are seeking an experienced Cloud Application Support Technician to join our team. The successful candidate will be responsible for providing high-level support for cloud-based applications,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full time

    We offer an exciting opportunity for a highly skilled Cloud Application Support Professional to join our team at Snaphunt. The ideal candidate will have extensive experience in Unix, Linux scripting, and cloud application support.About the Role:This is a challenging role that requires strong analytical and problem-solving skills. As a Cloud Application...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Federation of Youth Groups Full time

    Job Summary:We are seeking a highly skilled Help Desk Technician to join our team at The Hong Kong Federation of Youth Groups.About the Role:The successful candidate will be responsible for delivering exceptional application system support services to end-users, coordinating with software development vendors and suppliers to maintain cloud-based IT...

  • Data Center Technician

    7 months ago


    Hong Kong, Hong Kong SAR China Microsoft Full time

    Overview As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your...


  • Hong Kong, Central and Western District, Hong Kong SAR China Microsoft Full time

    About MicrosoftMicrosoft's Cloud Operations & Innovation (CO+I) is a global team that powers our cloud services. We are responsible for delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.Job DescriptionWe are seeking a Data Center...


  • Hong Kong, Hong Kong SAR China The Chinese University of Hong Kong Full time

    Description Department of Information Engineering Technician / Probationary Technician The Department of Information Engineering (IE) is looking for a strong candidate to work in the Hardware Technical Team.  The appointee will (a) prepare equipment, materials and documents for laboratory courses; (b) provide guides and instructions to students...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited Overview">We are a leading online lifestyle media and e-business company.">About the Job">As a Cloud Native Applications Developer, you will be responsible for project management of Software and applications, including feasibility study, user requirements capture, function design, system testing, UAT support, user training,...

  • Technician

    7 months ago


    Hong Kong, Hong Kong SAR China The Chinese University of Hong Kong Full time

    Description School of Biomedical Sciences Technician The School of Biomedical Sciences (SBS) in CUHK Faculty of Medicine strives to nurture health professionals and the next generation of biomedical scientists to engage in research, entrepreneurship, and health services. Information about the School and our undergraduate programme is available at ....

  • Technician

    7 months ago


    Hong Kong, Hong Kong SAR China The Repulse Bay Full time

    The Repulse Bay is seeking for a Technician to support the daily operation of the Engineering team.  Responsible for repair and maintenance works in the technician team Provide good training and career development opportunities Exceptional market leading benefits such as comprehensive family medical insurance (including dependents), 17 paid...

  • Technician(s)

    7 months ago


    Hong Kong, Hong Kong SAR China The Chinese University of Hong Kong Full time

    Description Department of Physics Technician(s)  The Department of Physics of The Chinese University of Hong Kong invites applications for a Technician in the laboratories of quantum sensing.  The appointee(s) will be responsible for developing and maintaining hardware and software for quantum control and quantum sensing technologies. ...

  • Data Center Inventory

    6 months ago


    Hong Kong, Hong Kong SAR China Microsoft Full time

    Overview As a Microsoft Data Center Inventory & Asset Technician Manager (DIAM), you will lead a team of Inventory & Asset Management technicians responsible for inbound/outbound logistics tasks, inventory cycle audits, and Data Center regulatory compliance activities. You will guide your employees to effectively run warranty processes and data bearing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    About Classy Wheeler LimitedAs a leading provider of cloud computing services, we offer innovative management system solutions tailored to the apparel industry.Job OverviewWe are seeking an experienced Application Support Specialist to join our team. This role requires exceptional communication skills and expertise in industrial engineering or production...


  • Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full time

    About the Role We are seeking an experienced Cloud Infrastructure Engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining scalable cloud-based applications. Your expertise in cloud infrastructure, system architecture, and DevOps practices will enable you to contribute significantly to our projects.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Siemens Mobility Limited Full time

    Maintenance TechnicianResponsibilities:Perform routine preventive maintenance on PLC and SCADA systems.Provide corrective maintenance and standby services for on-call maintenance.Support system engineers in fault investigation and troubleshooting.Prepare reports and archive records according to work instructions.Assist in interface and coordination work on...


  • Hong Kong, Central and Western District, Hong Kong SAR China Carrier Full time

    Job Title: Maintenance Technician - MVAC SystemLocation: Kowloon Bay, Kowloon, Hong KongEstimated Salary: HKD 40,000 - HKD 60,000 per annumAbout UsWe are Carrier, a leading company dedicated to providing top-notch solutions for various industries. As a Maintenance Technician, you will be an integral part of our team.Job DescriptionThis is an exciting...

  • Maintenance Technician

    8 months ago


    Hong Kong, Hong Kong SAR China Siemens Mobility Limited Full time

    MaintenanceTechnician Responsibilities: Carryout routine Preventive Maintenance for PLC and SCADA System. Provide Corrective Maintenance and stand-by for maintenance on-call services. Support system engineer for fault investigation. Follow the work instruction to prepare the reports and archive the records. Assist interface and coordination...


  • Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Global Executive Consultants Ltd. is seeking an experienced professional for the role of Cloud Infrastructure Support Specialist. The successful candidate will be responsible for providing high-level support to our infrastructure team.About UsWe are a Financial Institution with a strong commitment to innovation and customer satisfaction. Our organization...