Area Operations and Maintenance Manager

4 weeks ago


Hong Kong, Hong Kong SAR China The Church of Jesus Christ of Latter-day Saints Full time

This position oversees the operations and maintenance of Church-owned and leased facilities at approved standards of maintenance and at defensible costs to give Church members places where they can worship, teach, learn, pray together, make and renew covenants, and receive sacred ordinances. This role reports to the Area Meetinghouse Facilities Manager.

Manages a team that focuses on customer satisfaction, quality, timeliness, and cost, while upholding standards and processes in relation to facilities management. Develops and updates, with necessary approval, Area O&M strategies, guidelines, policies and processes. Prepares and leads the execution of the replacement and improvement (R&I) and operations and maintenance (O&M) portions of the area annual plan. Performs and shares results of fiscal review of facilities inspections, projects performance, and cost control. Instructs team on the coaching of leaders and stake/district physical facilities representatives on members’ care for Church properties. Identifies potential opportunities, risks and business challenges when recommending strategies to management. Knowledge and experience in maintenance practices and procedures gained through extensive operations and maintenance experience. Bachelor’s degree in facility management or related field and 10 years related experience or 15 years related experience plus at least 5 years of management/supervisory experience in building maintenance. Excellent interpersonal skills for interacting with ecclesiastical leaders, area personnel and others. Strong people management and capable of leading in a high turnover environment. Ability to train and manage subordinates and professionals in Church policy and procedures. Must also have ability to set priorities, plan and organize the work, and coordinate activities with all levels of employees. Service-oriented, detail-minded, organized, multi-tasking, highly proactive and self-motivated to accomplish the work. Professional English communication skills, written and verbal. Proficient in tools such as Microsoft products, Adobe Acrobat, and Google Maps. Willing to travel regularly within Asia Area.

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