Key account manager

1 week ago


Central And Western District, Hong Kong SAR China Etihad Full time

Synopsis Now is the time to join Etihad…with a clear vision and exciting strategic plans in place, we are continuing to drive excellence through great talent. Our Sales & Distribution under new leadership has never been a more dynamic environment to be part of; with a direction of progressiveness, purpose, achievable ambition, and growth for the airline. With big plans to achieve by 2030, we have a clear vision and plan to ensure we not just deliver but exceed our bold goals. Accountabilities In this role you will: Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications. Define and agree periodic plan of sales activity to ensure targets are reached and recorded. Analyze the market's potential to determine the value of existing and prospective customers in terms of sales opportunities. Collect, review and consolidate information to support the identification of intervention areas to ensure sales target achievement. Establish, develop and maintain business relationships with assigned current customers and prospective customers segment to generate revenues for the organization. Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target. Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts. Research, gather and analyse products availability in the market to assist in the proposal of new products and services to improve company sales. Research, gather and analyse competitors information to define the best selling approach to increase company market quota and visibility. Cooperate with marketing to determine the best promotion sales techniques. Communicate and regularly meet with area intermediaries to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market. Coordinate and draft contractual agreements with intermediaries to ensure customer's requirements are captured effectively and in compliance with existing policies. Education & Experience Minimum Bachelor's Degree. Minimum of 5 years of work experience in Sales, preferably in Corporate or Trade Sales in the Aviation or Tourism / Travel industry. Experience in GDS Systems. Experience with CRM Systems. Strong Analytical Skills. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to flyTo learn more, visit etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent and contact ethicscompliance@etihad.ae#J-18808-Ljbffr


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