Customer Service Officer, Service Hotline

Customer Services Officer - Hotline (BH-41278)Location Kwun Tong, Hong Kong Sector Admin & SecretarialSalary20,000.00 HKD to 23,000.00 HKD per monthJob responsibilities:Handle customer and advisor's enquiries regarding life insurance including hotline & emailResolve customer/ advisor problem and complaint in timely and professional mannerProvide one stop...

Officer, Customer Services (Phone Banking - General Banking)Post Date05/09/2024DivisionRetail BankingDepartment/BranchDirect ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, eBanking,...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, e...

Job briefJoin a reputable insurance company offering comprehensive training and career advancement opportunities. This role focuses on delivering exceptional hotline customer service, handling inquiries, and resolving issues efficiently. An ideal position for experienced professionals seeking to enhance their expertise in the insurance...

Job brief Join a reputable insurance company offering comprehensive training and career advancement opportunities. This role focuses on delivering exceptional hotline customer service, handling inquiries, and resolving issues efficiently. An ideal position for experienced professionals seeking to enhance their expertise in the insurance sector....

Officer, Customer Services (Phone Banking - General Banking)Post Date05/09/2024DivisionRetail BankingDepartment/BranchDirect ChannelsResponsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, eBanking,...

Responsibilities:Provide prompt and courteous hotline services to customers and agents with positive problem-solving capabilities.Requirements:Diploma graduate, with 2 years’ customer services experience, preferably in the insurance industry and holding an insurance agent license.Pleasant and possessing sound presentation, interpersonal, and communication...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking)Post Date04/12/2024DivisionCorporate BankingDepartment/BranchMarketingYou will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as...

Handle phone & live chat enquiries & requests on personal loan & credit card To handle telephone enquiries and complaints Compile complaint reports Prepare draft reply to written enquiries Good communication and interpersonal skills Concierge service in Grade A shopping mall Shift: 13:00 pm to 23:00 pm (5 days work)Immediately available is highly preferred...

Handle customer service hotlines and provide ease of contact service to customers.Support customer accounts with effective order management and service coordination.Act as the interface for customers and internal working partners in handling commercial products & services enquiries and applications.Handle service requests raised by customers and relate the...

Handle customer service hotlines and provide ease of contact service to customers. Support customer accounts with effective order management and service coordination. Act as the interface for customers and internal working partners in handling commercial products & services enquiries and applications. Handle service requests raised by customers and relate...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

To provide proactive service to walk-in customers and conduct selling of personal loan products to satisfy customers' needs.Main Responsibilities:Station at Personal Loan Service Corner of selected branch and responsible for clean lending acquisition activities.Meet and exceed personal loan target assigned.Take proactive role to solicit sales from counter...

Responsibilities:Provide prompt and courteous hotline services to customers and agents with positive problem-solving capabilities.Requirements:Diploma graduate, with 2 years’ customer services experience, preferably in the insurance industry and holding an insurance agent license.Pleasant and possessing sound presentation, interpersonal, and communication...

Senior Officer, Personal Lines (GI Hotline)Apply locations Hong Kong time type Full time posted on Posted 9 Days Ago job requisition id 24100276Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our...

Perform Telesales roles & responsibilities to cross-sell loan products to customers through making outbound calls and receiving inbound hotline. Deliver consistent quality services to customers and achieve sales targets.Main Responsibilities:Promote the bank’s loan products to new and existing customers with the purpose of generating business revenue to...

Perform Telesales roles & responsibilities to cross-sell loan products to customers through making outbound calls and receiving inbound hotline. Deliver consistent quality services to customers and achieve sales targets.Main Responsibilities:Promote the bank's loan products to new and existing customers with the purpose of generating business revenue to the...

Client DescriptionRegional IT & Telecom solutions providerJob Description• Responsible for customer service strategies research and planning as well as service quality analysis• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities• Responsible for organizing the customer...

Client Description Regional IT & Telecom solutions provider Job Description • Responsible for customer service strategies research and planning as well as service quality analysis• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities• Responsible for organizing the customer...

Customer Services Officer (Ref: CC/GETS/CSO)Posted on 07/10/24 17:32 Full Time Hong Kong SARResponsibilities: Handle telephone & email enquiries and welcome customers' feedback in a professional manner Establish a professional image as Software Guidance / Solution Provider / Adviser Maintain a good customer relationship by providing one-stop customer service...