Senior Customer Service Officer
4 weeks ago
Join a reputable insurance company offering comprehensive training and career advancement opportunities. This role focuses on delivering exceptional hotline customer service, handling inquiries, and resolving issues efficiently. An ideal position for experienced professionals seeking to enhance their expertise in the insurance sector.Responsibilities
Provide effective inbound call services for product and service inquiries.Handle customer complaints and guide them through processes with professionalism.Troubleshoot and resolve customer issues, coordinating with internal teams for quick resolutions.Maintain accurate and up-to-date records of customer interactions.Assist with ad hoc projects and duties as assigned.Requirements
Higher Diploma or above in any discipline.Minimum 3-5 years of experience in customer service, hotline support, or insurance-related roles.Professional licenses (IIQE/HKSI) are preferred but not mandatory.Excellent problem-solving skills and results-oriented mindset.Proficiency in both spoken and written English and Chinese.Immediate availability is highly preferred.Benefits & Perks
Competitive salary: HKD 19,000 - 28,500 per month.Mandatory Provident Fund (MPF) contributions.Comprehensive professional training programs.Career advancement opportunities within the insurance industry.Supportive and collaborative work environment.
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Guest service officer
4 weeks ago
Kwun Tong District, Hong Kong SAR China Royal Caribbean Group Full timeThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Senior customer service officer
4 weeks ago
Kwun Tong District, Hong Kong SAR China FastLaneRecruit Full timeJob brief Join a reputable insurance company offering comprehensive training and career advancement opportunities. This role focuses on delivering exceptional hotline customer service, handling inquiries, and resolving issues efficiently. An ideal position for experienced professionals seeking to enhance their expertise in the insurance sector....
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Officer, Customer Services
3 weeks ago
Central And Western District, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking)Post Date05/09/2024DivisionRetail BankingDepartment/BranchDirect ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, eBanking,...
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Officer, customer services
1 week ago
Central And Western District, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, e...
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Senior Officer
4 weeks ago
Central And Western District, Hong Kong SAR China International Executive Service Corps Full timeSenior Officer / Assistant Manager, Customer Services (Corporate Banking)Post Date04/12/2024DivisionCorporate BankingDepartment/BranchMarketingYou will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as...
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Senior Customer Service Representative
4 weeks ago
Kwun Tong District, Hong Kong SAR China Links International Full timeSenior Customer Service Representative (Regional Corporate Clients/PMO)1 day ago Be among the first 25 applicantsDirect message the job poster from Links InternationalSummary:Our client is an international enterprise headquartered in HK, with strong partnership with world’s top-tier luxury brands and supplying the airlines and travel industries.In this...
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Senior Customer Service Officer
4 weeks ago
Kwun Tong District, Hong Kong SAR China HSBC Full timeSome careers open more doors than others.If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal...
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Customer service officer
4 weeks ago
Kwun Tong District, Hong Kong SAR China HSBC Full timeSome careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...
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Customer Service Officer
4 weeks ago
Kwun Tong District, Hong Kong SAR China HSBC Full timeSome careers open more doors than others.If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal...
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Senior administration officer
4 weeks ago
Kwun Tong District, Hong Kong SAR China AtkinsRéalis Full timeWe’re Atkins Réalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that...
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Senior Administration Officer
4 weeks ago
Kwun Tong District, Hong Kong SAR China AtkinsRéalis Full timeWe’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that...
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Guest Service Agent
4 weeks ago
Kwun Tong District, Hong Kong SAR China YMCA of Hong Kong Full timeGuest Service Agent / Senior Guest Service AgentResponsibilities:Handle check in and check out procedures;Greet and welcome guests; and answer their enquiries in a professional manner at all times;Requirements:Diploma or above in Hospitality or related discipline;Good command of written & spoken English, Chinese and Mandarin;Excellent telephone manners and...
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Kwun Tong District, Hong Kong SAR China DBS Bank Full timeJob DescriptionBusiness FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
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Guest service agent
4 weeks ago
Kwun Tong District, Hong Kong SAR China YMCA Of Hong Kong Full timeGuest Service Agent / Senior Guest Service Agent Responsibilities: Handle check in and check out procedures; Greet and welcome guests; and answer their enquiries in a professional manner at all times; Requirements: Diploma or above in Hospitality or related discipline; Good command of written & spoken English, Chinese and Mandarin; Excellent telephone...
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Kwun Tong District, Hong Kong SAR China DBS Bank Full timeJob Description Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
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Associate / Senior Associate – Client Services
4 weeks ago
Kwun Tong District, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeAssociate / Senior Associate – Client ServicesCompany OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client...
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Associate / senior associate – client services
4 weeks ago
Kwun Tong District, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeAssociate / Senior Associate – Client Services Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client...
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Officer, Customer Services
4 weeks ago
Central And Western District, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking)Post Date05/09/2024DivisionRetail BankingDepartment/BranchDirect ChannelsResponsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, eBanking,...
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Senior Service Sales Engineer
4 weeks ago
Kwun Tong District, Hong Kong SAR China Johnson Controls Full timeWhat you will doYou will join the BMS/HVAC service sales team in Hong Kong & Macau. You will monitor and supervise sales activities and help to achieve yearly sales target, ensure the design specification of BMS/HVAC are within project scope and comply with the requirements of local authorities and clients.How You Will Do ItSupport the team to work with...
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Senior Customer Services Manager
3 weeks ago
Central And Western District, Hong Kong SAR China International Executive Service Corps Full timeReporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....