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Account Service Officer

4 weeks ago

Central And Western District, Hong Kong SAR China HTK Full time
Handle customer service hotlines and provide ease of contact service to customers.Support customer accounts with effective order management and service coordination.Act as the interface for customers and internal working partners in handling commercial products & services enquiries and applications.Handle service requests raised by customers and relate the issues to relevant internal parties.Perform any ad hoc assignments as requested.To succeed in this role:

Diploma or above in Business Administration, Information Technology, Computer Science or related disciplines; orDSE/ Form 5 graduates with minimum 2 years' account service working experience.Good communication skills, customer-oriented, innovative and self-confident.Good PC skills, familiar with MS Office is an advantage.Good command of both spoken and written English & Chinese.Fresh Graduates with good communication will also be considered.

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