Deskside support technician

3 weeks ago

Central And Western District, Hong Kong SAR China Stefanini North America And APAC Full time

Get AI-powered advice on this job and more exclusive features. Talent Acquisition Specialist II (APAC) at Stefanini Group. What will you do?Desktop/laptop tech support (Mac and PC)Windows 7/10/11 operating systems IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What do you need to succeed?Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required)Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP)ITIL Foundations Lean Six Sigma Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting#J-18808-Ljbffr

  • Deskside Support Technician

    4 weeks ago

    Central And Western District, Hong Kong SAR China Stefanini North America and APAC Full time

    Get AI-powered advice on this job and more exclusive features.Talent Acquisition Specialist II (APAC) at Stefanini Group.What will you do?Desktop/laptop tech support (Mac and PC)Windows 7/10/11 operating systemsIMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system...

  • It deskside support engineer

    3 weeks ago

    Central And Western District, Hong Kong SAR China KYOCERA Document Solutions Hong Kong Limited Full time

    Job Title: IT Deskside Support Engineer Job Descriptions: The IT Deskside Support Engineer is responsible for installing, configuring, maintaining, and troubleshooting computers and related equipment within the company. The candidate needs to provide efficient technical support to employees and ensure the smooth operation of the desktop environment. Key...

  • It deskside support engineer

    4 weeks ago

    Central And Western District, Hong Kong SAR China KYOCERA Document Solutions Hong Kong Limited Full time

    Job Title: IT Deskside Support Engineer Job Descriptions: The IT Deskside Support Engineer is responsible for installing, configuring, maintaining, and troubleshooting computers and related equipment within the company. The candidate needs to provide efficient technical support to employees and ensure the smooth operation of the desktop environment. Key...

  • Deskside support engineer

    4 weeks ago

    Central And Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    SWC8625 | 06 Mar 2024 Deskside Support Engineer (Banking, 20-25 K) Responsibilities: Provide helpdesk and deskside service to end-users. Troubleshoot any hardware and software related issues. Assist IT manager to manage specific tasks in projects and IT services. Minimum Requirements: Immediate availability is highly preferred. At least 1 year of relevant...

  • Deskside support engineer

    4 weeks ago

    Central And Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW8637 | 10 Apr 2024 Deskside Support Engineer (18-25 K) Responsibilities:Provide technical support for internal users on: Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook. Physically set up computers and software system installation. Communicate effectively with end users and other support parties. Handle escalations and complaints under general...

  • Deskside Support Engineer

    4 weeks ago

    Central And Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    SWC8625 | 06 Mar 2024Deskside Support Engineer (Banking, 20-25K)Responsibilities:Provide helpdesk and deskside service to end-users.Troubleshoot any hardware and software related issues.Assist IT manager to manage specific tasks in projects and IT services.Minimum Requirements:Immediate availability is highly preferred.At least 1 year of relevant support...

  • Deskside Support Engineer

    4 weeks ago

    Central And Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW8637 | 10 Apr 2024Deskside Support Engineer (18-25K)Responsibilities:Provide technical support for internal users on: Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook.Physically set up computers and software system installation.Communicate effectively with end users and other support parties.Handle escalations and complaints under general End...

  • IT Technician

    3 weeks ago

    Central And Western District, Hong Kong SAR China Baguio Green Group Limited Full time

    Job Title:IT Desk Side Service or Application SupportResponsibilities:Handling user requests for computer hardware and software maintenance servicesSupporting IT help desk services and hardware/software problem managementProviding onsite services at branches/departments for problem solvingDaily technical supportComputer systems and network...

  • It technician

    3 weeks ago

    Central And Western District, Hong Kong SAR China Baguio Green Group Limited Full time

    Job Title: IT Desk Side Service or Application Support Responsibilities: Handling user requests for computer hardware and software maintenance services Supporting IT help desk services and hardware/software problem management Providing onsite services at branches/departments for problem solving Daily technical support Computer systems and network maintenance...

  • System Administrator

    4 weeks ago

    Central And Western District, Hong Kong SAR China Bank of China Full time

    System Administrator (IT Technical Support)Job No.:498672Employment Type:Full timeDepartments:Information Technology DepartmentJob Functions:Information TechnologyJob Description:Perform software installation, upgrade and support services on deskside equipment, including PC, Notebook, Printer etc.Provide technical support (onsite or remote) for internal...

  • Team leader i

    4 weeks ago

    Central And Western District, Hong Kong SAR China Stefanini, Inc Full time

    Join us to co-create solutions for a better future!Job Details Desktop Support Team Leader Location: Quarry Bay Posted: 12/11/2024 Job ID#: 59198 Job Category: Desktop Support Position Type: Full Time Job Description The Team Lead will handle Deskside Technicians and ensure that all deliverables are being met. Create a cohesive team environment through...

  • Helpdesk support

    4 weeks ago

    Central And Western District, Hong Kong SAR China FastLaneRecruit Full time

    Job Brief The company is a prominent provider of IT support services, delivering high-quality technical assistance across a variety of platforms. They are currently seeking a Helpdesk Support professional to provide first-tier technical assistance, troubleshoot user issues, and manage day-to-day administrative tasks related to IT services. The role offers a...

  • Helpdesk Support

    4 weeks ago

    Central And Western District, Hong Kong SAR China FastLaneRecruit Full time

    Job BriefThe company is a prominent provider of IT support services, delivering high-quality technical assistance across a variety of platforms. They are currently seeking a Helpdesk Support professional to provide first-tier technical assistance, troubleshoot user issues, and manage day-to-day administrative tasks related to IT services. The role offers a...

  • Desktop support engineer

    4 weeks ago

    Central And Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW8639 | 16 Apr 2024Position: Desktop Support Engineer (18-25 K)Responsibilities:Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook.Support conference room AV equipment or video conference tools.Communicate effectively with end users and other support parties.Handle escalation and complaints under general End...

  • IT Officer/IT Technician

    3 weeks ago

    Central And Western District, Hong Kong SAR China Hong Kong University Full time

    IT Officer/IT Technician (to be seconded to GBAICTI)Apply nowRef.:530898Work type:Full-timeDepartment:Li Ka Shing Faculty of Medicine (20000)Categories:Executive / Technical / SupportIT Officer/IT Technician (to be seconded to GBAICTI)(Ref.: 530898)The Greater Bay Area International Clinical Trial Institute (GBAICTI) is a wholly-owned entity of the...

  • VIP support engineer

    4 weeks ago

    Central And Western District, Hong Kong SAR China E.C.Fix Technology Ltd. Full time

    Job Responsibilities:Dedicated resource to provide IT support for all VIP users of customer in Head office.Support all kinds of incidents reported by VIP staff of customer until issue resolved.Fulfill all kinds of IT service requests raised by VIP staff of customer.Preparation, rehearsal and standby for meeting support raised by VIP staff of customer.Provide...

  • Software developer

    4 weeks ago

    Central And Western District, Hong Kong SAR China Hong Kong University Full time

    Software Developer (at the rank of IT Technician)Apply now Ref.: 530804 Work type: Full-time Department: School of Clinical Medicine (23000)Categories: Executive / Technical / Support Software Developer (at the rank of IT Technician) in the School of Clinical Medicine (Ref.: 530804) (to commence as soon as possible, on a two-year fixed-term basis with...

  • Team Leader I

    4 weeks ago

    Central And Western District, Hong Kong SAR China Stefanini, Inc Full time

    Join us to co-create solutions for a better future!Job DetailsDesktop Support Team LeaderLocation: Quarry BayPosted: 12/11/2024Job ID#: 59198Job Category: Desktop SupportPosition Type: Full TimeJob DescriptionThe Team Lead will handle Deskside Technicians and ensure that all deliverables are being met.Create a cohesive team environment through consistent...

  • Team Leader I

    3 weeks ago

    Central And Western District, Hong Kong SAR China Stefanini, Inc Full time

    Join us to co-create solutions for a better futureJob DetailsDesktop Support Team LeaderLocation: Quarry BayPosted: 12/11/2024Job ID#: 59198Job Category: Desktop SupportPosition Type: Full TimeJob DescriptionThe Team Lead will handle Deskside Technicians and ensure that all deliverables are being met.Create a cohesive team environment through consistent...

  • Desktop Support Engineer

    4 weeks ago

    Central And Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW8639 | 16 Apr 2024Position:Desktop Support Engineer (18-25K)Responsibilities:Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook.Support conference room AV equipment or video conference tools.Communicate effectively with end users and other support parties.Handle escalation and complaints under general End...