Head of retail operations and customer services

Direct message the job poster from APM Monaco Strategic Business Partnering | TA | C&B | Employee Engagement | APAC & North America About the Role The Head of Retail, APAC oversees all retail sales and operations in Hong Kong, Macau, Taiwan, Singapore, Malaysia, and Australia. This role collaborates cross-functionally to shape and lead a pillar of the retail...

Direct message the job poster from APM Monaco Strategic Business Partnering | TA | C&B | Employee Engagement | APAC & North America About the Role The Head of Retail, APAC oversees all retail sales and operations in Hong Kong, Macau, Taiwan, Singapore, Malaysia, and Australia. This role collaborates cross-functionally to shape and lead a pillar of the retail...

Responsibilities:Lead the team to work with business stakeholders to identify, develop, implement and monitor operational solutions to meet and exceed retail banking objectivesEstablish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer...

Renowned retail corporation in Hong Kong and regional Job Description This Head of Retail Information Technology (Hong Kong) is for Group Information Technology – Retail HK. Manage the IT services teams to provide direct support to the business units to achieve greater customer satisfaction. Manage the team to implement the defined IT blue print for...

Responsibilities: Lead the team to work with business stakeholders to identify, develop, implement and monitor system and operational solutions to meet and exceed retail banking objectives Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and...

Renowned retail corporation in Hong Kong and regionalJob DescriptionThis Head of Retail Information Technology (Hong Kong) is for Group Information Technology – Retail HK.Manage the IT services teams to provide direct support to the business units to achieve greater customer satisfaction.Manage the team to implement the defined IT blue print for...

WHO WE ARELet Our Journeys Enrich LifeCarry essentials exist to make movement a worry-free experience, allowing us to focus on the bigger picture of our journeys. Today's industry brands are exhibiting a growing disconnection from the deeper purpose of movement, seen in standard-fare products that neither challenge norms nor present new solutions that...

WHO WE ARELet Our Journeys Enrich LifeCarry essentials exist to make movement a worry-free experience, allowing us to focus on the bigger picture of our journeys. Today's industry brands are exhibiting a growing disconnection from the deeper purpose of movement, seen in standard-fare products that neither challenge norms nor present new solutions that...

Responsibilities: Lead the team to work with business stakeholders to identify, develop, implement and monitor system and operational solutions to meet and exceed retail banking objectives Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Responsibilities:Lead the team to work with business stakeholders to identify, develop, implement and monitor operational solutions to meet and exceed retail banking objectivesEstablish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer...

Responsibilities:Lead the team to work with business stakeholders to identify, develop, implement and monitor system and operational solutions to meet and exceed retail banking objectivesEstablish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and...

Regional Retail Operations Supervisor (65574) Hong KongJob Description:We are seeking a Retail Operations Supervisor to oversee retail sales analysis and boutique operations coordination for our APAC retail network. The ideal candidate will work closely with the team to ensure boutiques adhere to grooming and operational guidelines, maintain maison's...

Responsibilities: Monitor branches on compliance and operational risk management with emphasis on risk control excellence Assist to manage branch network for efficient and effective daily operation Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness Responsible for performing analysis and...

Our client, a state-owned duty-free company with presences around the world, is looking for an experienced Retail Operations Manager (cosmetics) to join their expanding team in Hong Kong.Job DescriptionManage all aspects of Operations and front-line staff management.Participate in new retail BU operations procedure and control setup.Lead, develop and manage...

Job Responsibilities Lead the teams to drive the customer experience journey with retail banking & card operations, AML & related system development according to the latest market trends and business development needs. Formulate and deliver strategies and annual business plans to support the bank’s overall business goals and directions. Develop and...

Our client, a state-owned duty-free company with presences around the world, is looking for an experienced Retail Operations Manager (cosmetics) to join their expanding team in Hong Kong. Job Description Manage all aspects of Operations and front-line staff management. Participate in new retail BU operations procedure and control setup. Lead, develop and...

Store Operations Supervisor – Luxury Retail (Ref. No.: 25453)Our client, a well known Luxury Brand, is looking for high-caliber person to fill the position.Job DutiesAssist the Store Manager in the daily retail sales administration dutiesRetail Sales administration duties and coordination between retail stores and officeCompilation of daily, weekly and...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....

Store Operations Supervisor – Luxury Retail (Ref. No.: 25453)Our client, a well known Luxury Brand, is looking for high-caliber person to fill the position. Job Duties Assist the Store Manager in the daily retail sales administration duties Retail Sales administration duties and coordination between retail stores and office Compilation of daily, weekly and...