Service Manager

Manager, Management Information Services Post Date: 24/12/2024 Division: Financial Control Department/Branch: Management Information Services Responsibilities: Provides support to business units on management information required to drive the business. Prepares management reports in accordance with the stipulated timetable, including monthly flash and final...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Manager, Management Information ServicesPost Date:24/12/2024Division:Financial ControlDepartment/Branch:Management Information ServicesResponsibilities:Provides support to business units on management information required to drive the business.Prepares management reports in accordance with the stipulated timetable, including monthly flash and final results,...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, e...

Relationship Manager, Corporate Cash Management Post Date 04/12/2024 Division Corporate Banking Department/Branch Commercial Banking Reporting to the Team Head, you will be responsible for accelerating the acquisition of new non-borrowing corporate / SME accounts to drive CASA, FX, operating flow, insurance, and investment in order to align with the...

Reporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers. Responsibilities: Implement business goals set by senior management Lead and drive a sales team to meet business goals Develop and cultivate existing and new customer relationship in accordance with...

3 days ago Be among the first 25 applicantsDirect message the job poster from Hong Yip Service Company LimitedResponsibilities:Responsible for budget planning, enforcement of DMC, liaison with owners organization / clients, complaints handling, supervision of site staff, convening site meetings and monitoring of contractors' performance, etc.Oversee and...

Regional IT & Telecom services and solutions providerJob DescriptionDeliver quality and improve the customer experience for VVIP customers.Build service relationships with VVIP customers.Single point of contact for escalated operations matters.Oversee day-to-day fault management for Critical or Escalated incidents.Provide regular updates and ensure timely...

(Assistant) Service Management Manager (To B)2 days ago Be among the first 25 applicants Responsibilities Customer Service Policies Development: Responsible for formulating and improving the customer service policies for To B customers. Optimize service processes and customer experience design for To B business in response to market dynamics and customer...

Relationship Manager, Corporate Cash ManagementPost Date04/12/2024DivisionCorporate BankingDepartment/BranchCommercial BankingReporting to the Team Head, you will be responsible for accelerating the acquisition of new non-borrowing corporate / SME accounts to drive CASA, FX, operating flow, insurance, and investment in order to align with the commercial...

Assistant Manager, Business Account Acquisition Post Date 11/06/2024 Division Retail Banking Department/Branch Business Banking Reporting to Senior Manager, Business Banking Acquisition, you are expected to explore new business opportunities in the SME segment to generate lending businesses and revenues for the Bank. Responsibilities: Work towards KPI target...

Manager, Treasury Operations & Control (Contract)Post Date13/01/2025DivisionTreasury & Global MarketsDepartment/BranchOperations & ControlJob Purpose:The job holder is responsible to support the system enhancements and automation of operations and control of Treasury & Global Markets. The right candidate may be offered a permanent post upon completion of the...

Assistant Manager, Quality & Operation ControlPost Date31/12/2024DivisionRetail BankingDepartment/BranchDirect ChannelsTo ensure all DCD operation processes are fully complied with the regulations and standard set by the Bank and regulator.Acts as an account manager and provides support to operation risk/compliance reporting and monitoring of respective DCD...

Sr. Relationship Manager/Relationship Manager, Corporate BankingPost Date04/12/2024DivisionCorporate BankingDepartment/BranchMarketingReporting to the Team Head, you will be responsible for promoting, soliciting and developing existing and new business relating to trade finance. Also, you will perform credit activities including credit appraisal, annual...

Customer Service Policies Development:Responsible for formulating and improving the customer service policies for ToC customers.Optimize service processes and customer experience design for ToC business in response to market dynamics and customer needs.Customer Service Issue Improvement:Responsible for coordinating relevant teams within the company to...

Reporting to Deputy Regional Head, you will be responsible for identifying, originating and developing client relationships with high net worth individuals or families on an ongoing basis to achieve the business strategies stipulated by the Bank.Job Responsibilities :Originate, develop and maintain client relationships within the high net worth...

Direct message the job poster from Black Swan Group Director, Head of APAC (based in Hong Kong) at Black Swan Group Our Client, a luxury retail company, is seeking an IT Service Manager to join its team. You MUST be prepared to travel and work in Mainland China from Monday to Thursday for 75% of the month. Responsibilities Ensure global IT support aligns...

Senior IT Manager – Service Management (Luxury Retail, Regional)Client DescriptionGlobal luxury retail corporationJob DescriptionThe Service Manager provides a single and seamless contact to the business, acting as a liaison between the regional infrastructure & operations team and other regional IT functions or teams in Paris for service-related topics....

Manager, Operations Support (Account Opening) Post Date 27/01/2025 Division Operations Department/Branch Operations Support Reporting to the Team Head of Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening. Responsibilities: Process the account opening applications compliant with...

Direct message the job poster from Securitas Hong KongJoin Our Team as anAccount Service ManagerAre you a dynamic professional with a passion for client relationships and a strong background in security services? We are seeking an experiencedAccount Service Managerto join our team and help us deliver exceptional service to our global clients.Company...