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Operations Manager

4 weeks ago


Central And Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full time
We are seeking a reliable and motivated Operations Manager to join our client’s dynamic team in the insuretech industry. If you are passionate about driving operational excellence and fostering strong relationships within a collaborative environment, we encourage you to apply.Responsibilities:Oversee all operational matters, ensuring adherence to business procedures, quality standards, and timelines.Support client management by facilitating onboarding processes and maintaining clear communication.Act as the primary contact for system and platform projects, ensuring effective communication and collaboration with other departments.Develop and maintain strong relationships with business units and external clients.Identify opportunities for process enhancements and improvements and support problem-solving activities.Effectively communicate operational and regulatory updates while overseeing documentation and procedures.Create, manage, and streamline a comprehensive set of business procedures to enhance operational efficiency.Ensure compliance with company policies and standard operating procedures.Requirements:Bachelors Degree in Business Administration or a related field.Experience in insurance operations and products is highly desirable.Strong organizational and problem-solving abilities, including root-cause analysis and troubleshooting.Eager to develop skills through training and continuous learning.Fluent in English; proficiency in Cantonese and Mandarin is preferred (additional languages are a plus).Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Management, Project Management, and AdministrativeIndustries

Insurance and Insurance Agencies and Brokerages

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