Area Air Logistics Operational Care Specialist
4 months ago
- To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
- To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
- To create files for consolidation (Export) or de-consolidation (Import).
- To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration.
- To accurately submit/issue all required documentation within 24 hours of departure in a timely manner.
- To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
- To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
- To support + resolve claims + disputes.
- Your analytical + problem solving approach along with an ability to work under pressure + great time management will be key to your success in this role.
- You have been selected for this role because you have experience within a freight forwarding environment + demonstrate the key attributes we are looking for in an Operational Care Specialist.
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Logistics Operations Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kuehne+Nagel Full timeJob Title: Area Air Logistics Operational Care SpecialistAt Kuehne+Nagel, we are seeking a highly skilled and experienced Area Air Logistics Operational Care Specialist to join our Operational Care Team. As an Area Air Logistics Operational Care Specialist, you will play a critical role in ensuring the smooth execution of transportation activities, including...
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Air Logistics Customer Care Team Leader
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kuehne+Nagel Full timeJob Title: Air Logistics Customer Care Team LeaderAt Kuehne+Nagel, we are seeking a highly skilled and experienced Air Logistics Customer Care Team Leader to join our team. As a key member of our Air Logistics team, you will be responsible for leading and directing your local customer care team to deliver exceptional customer service and drive sustainable...
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Area Air Logistics Operational Care Specialist
4 months ago
Hong Kong, Hong Kong SAR China Kuehne+Nagel Full timeJOB DESCRIPTION You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence. Your Role You will be enabling transport activities by executing bookings, entering orders + generating all required export /import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC)...
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Area Air Logistics Operational Care Specialist
4 months ago
Hong Kong, Hong Kong SAR China Kuehne Nagel Full timeYou will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence. Your Role You will be enabling transport activities by executing bookings, entering orders + generating all required export /import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC) teams to ensure all...
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Hong Kong, Central and Western District, Hong Kong SAR China Kuehne+Nagel Full timeJob Title: Air Logistics Customer Care SpecialistAt Kuehne+Nagel, we are seeking a highly skilled Air Logistics Customer Care Specialist to join our team. As a key member of our Air Logistics team, you will play a crucial role in delivering exceptional customer service and support.Your Role:You will be responsible for providing top-notch customer support,...
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Air Logistics Customer Care Specialist
3 months ago
Hong Kong, Hong Kong SAR China Kuehne Nagel Full timeYou will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer excellence. Your Role You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to...
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Air Logistics Customer Care Specialist
2 months ago
Hong Kong, Hong Kong SAR China Kuehne+Nagel Full timeJOB DESCRIPTION You will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer excellence. Your Role You are responsible to support our customers by providing helpful information, answering queries + resolvingcomplaints.Utilizing your strong forwarding + market knowledge, you will provide front line support for...
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Air Logistics Customer Care Team Leader
3 months ago
Hong Kong, Hong Kong SAR China Kuehne+Nagel Full timeJOB DESCRIPTION You will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer excellence. Your Role You will be leading, directing + optimizing your local customer care team (CCL) to continuously provide customer excellence + sustainable growth across your scope of responsibility. Utilizing your strong...
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Corporate Development Officer
1 month ago
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Air Logistics Customer Care Specialist FA-CC
2 months ago
Hong Kong, Hong Kong SAR China Kuehne Nagel Full timeYou will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer excellence. Your Role You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to...
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Air Logistics Warehouse Specialist
6 days ago
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Air Logistics Warehouse Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Kuehne+Nagel Full timeJob SummaryWe are seeking a highly skilled and experienced Warehouse Operations Coordinator to join our Air Logistics team at Kuehne+Nagel. As a key member of our operational care team, you will be responsible for executing warehouse operations and ensuring the delivery of customer and operational excellence.Key ResponsibilitiesPlan, direct, and implement...
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Air Logistics Warehouse Specialist
4 months ago
Hong Kong, Hong Kong SAR China Kuehne Nagel Full timeYou will be part of our Air Logistics operational care team, adding your warehousing expertise + skills to the delivery of customer + operational excellence. Your Role Your primary objective will be to execute operational activities across specified in line with government requirements. You will do this by working with a variety of internal + external...
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Air Logistics Warehouse Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Kuehne+Nagel Full timeJob DescriptionAs a key member of our Air Logistics operational care team, you will leverage your warehousing expertise and skills to deliver exceptional customer and operational excellence. Your primary objective will be to execute operational activities in line with government requirements, working closely with internal and external stakeholders to achieve...
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Air Logistics Warehouse Specialist
4 months ago
Hong Kong, Hong Kong SAR China Kuehne+Nagel Full timeJOB DESCRIPTION You will be part of our Air Logistics operational care team, adding your warehousing expertise + skills to the delivery of customer + operational excellence. Your Role Your primary objective will be to execute operational activities across specified in line with government requirements. You will do this by working with a variety of...
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Logistics Operations Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full timeJob DescriptionCEVA Logistics is seeking a highly skilled Logistics Operations Manager to join our team.Key Responsibilities:Procurement: Source and procure equipment, packing materials, and other supplies to ensure efficient warehouse operations.Human Resources Management: Train and develop new staff members, foster a positive team culture, and promote...
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Logistics Implementation Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China APL Logistics Full timeJob Title: Logistics Implementation SpecialistThe Logistics Implementation Specialist will be responsible for onboarding new accounts and implementing internal initiatives for APL Logistics. This role involves working closely with various stakeholders to determine scope and requirements, preparing project charters and implementation plans, and leading...
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Air Freight Operations Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Aramex Full timeJob Summary:Aramex is seeking a highly experienced Air Freight Manager to lead our air freight team in Hong Kong. As a key member of our operations team, you will be responsible for managing daily air freight operations, handling cargo procedures, and building strong relationships with airlines and co-loaders.Key Responsibilities:Manage air freight team...
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Logistics Implementation Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China APL Logistics Full timeJob SummaryThe Logistics Implementation Specialist will be responsible for onboarding new accounts and implementing internal initiatives for APL Logistics. This role involves working closely with various stakeholders to determine scope and requirements, preparing project charters and implementation plans, and leading project teams to ensure successful...
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Logistics Operations Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full timeJob DescriptionJob Title: Warehouse ManagerCompany: CEVA LogisticsJob Summary:We are seeking a highly skilled Warehouse Manager to join our team at CEVA Logistics. The successful candidate will be responsible for overseeing the day-to-day operations of our warehouse, ensuring that all tasks are completed efficiently and effectively.Key...