Jobs: guest service agent
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Guest Service Agent
1 week ago
Hong Kong, Hong Kong SAR China The Langham, Hong Kong Full timeJob Summary . Check in / out guest in an efficient and friendly manner Ascertain guest satisfaction, issue keys, post charges and settle bill accurately Handle all guest interactions with the highest level of hospitality and professionalism Utilize a variety of computer systems to run daily reports Requirement . Minimum 1 years...
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Agent-At Your Service
2 weeks ago
Hong Kong, Hong Kong SAR China Renaissance Hotels Full timePOSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...
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At Your Service Agent
23 hours ago
Hong Kong, Hong Kong SAR China Courtyard by Marriott Full timePOSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...
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At Your Service Agent
4 hours ago
Hong Kong, Hong Kong SAR China Marriott Hotels Resorts Full timePOSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...
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Service Stylist
2 weeks ago
Hong Kong, Hong Kong SAR China The Langham, Hong Kong Full timeJob Summary . To assist managing the operations of Guest Relations and hotel recognition programmes by ensuring service quality standards (e.g. 1865 and VIPs) are met and that personalized service is provided to all guests as brand icon in style. Greet VIP, limousine arrival guests, 1865 members and repeat guests with special recognition and...
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Service Experience Agent
23 hours ago
Hong Kong, Hong Kong SAR China The Ritz-Carlton Full timePOSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...
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Hong Kong, Hong Kong SAR China Courtyard by Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Hong Kong, Connaught Road West, Hong Kong, Hong Kong, China VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the...
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Guest Service Supervisor
3 weeks ago
中西區, Hong Kong SAR China iclub Hotels Full timeJob Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Supervise Front Office team to perform and maintain good service to guests Job Requirement Diploma holder in Hospitality Management or related disciplines Minimum 4 years' relevant experience in Hotel Front Office operation Knowledge of...
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Guest Service Supervisor
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China iclub Hotels Full timeJob Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Supervise Front Office team to perform and maintain good service to guests Job Requirement Diploma holder in Hospitality Management or related disciplines Minimum 4 years' relevant experience in Hotel Front Office operation Knowledge of Opera system is...
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Global Customer Service Center Agent
4 weeks ago
HongKong, Hong Kong SAR China HSH Management Services Full timeWorking alongside a professional team in the corporate office's Global Customer Service Center based in Hong Kong, we are seeking for a Customer Service Agents (Overnight Team) to join our global reservation team. Work for a highly prestigious and renowned hospitality group Be a part of a professional team Be offered with exceptional market leading...
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Front Desk Supervisor
6 days ago
Hong Kong, Hong Kong SAR China The Peninsula Hong Kong Full timeWe are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Manages and ensures efficient running...
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F&B Service
3 weeks ago
Hong Kong, Hong Kong SAR China Conference Lodge Full timeJob Duties: Areas of responsibility include serving food & beverage to guests in the assigned work place and providing a courteous, professional, efficient service in order to maximize guest satisfaction. Requirements: With relevant experience in F&B establishment; Willing to provide customer-oriented and efficient service; Good communication and...
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Agent-Guest Services
2 weeks ago
Hong Kong, Hong Kong SAR China Renaissance Hotels Full timeType de Poste Non-Management Gérer toutes les entrées et tous les départs des clients, les affectations de chambres, les demandes de changement de chambre/de départ tardif. Obtenir les paiements ; distribuer/activer les clés de chambre. S'assurer que les tarifs correspondent aux prix du marché et documenter les exceptions. Vérifier/ajuster la...
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Water World Guest Services
1 week ago
Hong Kong, Hong Kong SAR China Ocean Park Full timeWater World Guest Services - Guest Services (HK$6000 New Joiner Incentive) Department Water World Guest Services Job Type Full-time / Long-term Responsibilities Water World is currently looking for talents to fill the following vacancies in our Guest Services team: 水上樂園現誠聘下列人材加入遊客服務團隊的大家庭:...
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Guest Services Ambassador
2 weeks ago
Hong Kong, Hong Kong SAR China The Langham, Hong Kong Full timeJob Summary . Responsible for the booking and provision of transportation; and ensure the limousine is maintained in top condition to achieve high satisfaction; Maintain close communication with the airport representatives and the on-the-road drivers; Supervise baggage storage whenever necessary and that correct records are kept, and all...
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(Assistant) Guest Service Supervisor
23 hours ago
Hong Kong, Hong Kong SAR China Le Méridien Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Hong Kong Cyberport, Cyberport Road, Hong Kong, Hong Kong, China VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management
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Airport Services Agent
3 weeks ago
Hong Kong, Hong Kong SAR China Qatar Duty Free Full timeWe are currently recruiting for Airport Services Agent in Hong Kong. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...
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中西區, Hong Kong SAR China iclub Hotels Full timeJob Description Responsible for daily operations in Front Office Handle guests’ enquiries or complaints Job Requirements HKCEE / HKDSE or above Good command of English, Cantonese and Mandarin Fresh graduates are welcome Immediately available is preferred Please send your resume with current and expected salary to the Human Resources...
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Hong Kong, Central and Western District, Hong Kong SAR China iclub Hotels Full timeJob Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Job Requirements HKCEE / HKDSE or above Good command of English, Cantonese and Mandarin Fresh graduates are welcome Immediately available is preferred Please send your resume with current and expected salary to the Human Resources Department. All...
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Concierge Agent
2 weeks ago
Hong Kong, Hong Kong SAR China The Peninsula Hong Kong Full timeWe are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Handles any guest enquiries regarding the...