Agent-At Your Service

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...

We are currently recruiting for Airport Services Agent in Hong Kong.  As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

We are recruiting for Cargo Customer Services Agent for Hong Kong. The selected candidate will be involved in providing cargo inside sales and customer service functions including interaction with customers and GSA for both import and export cargo. Secure proper sales and customer service support to enable station to meet the Cargo Target. Identify needs...

Hello, Thanks for connecting.My Company, Atelier Lumikha, serves up smart, streamlined back-office work that leverages offshore talent and proven technology. We do the work: simple or complex, so you’re covered. During the last decade, we’ve refined an approach to selective hiring and incremental improvement to build a culture of quality performance and...

The OfferOpportunity within a company with a solid track record of performanceLeadership RoleOpportunity to make a positive impactThe JobYour responsibilities will include: Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries Troubleshoot and resolve client concerns in a timely and professional manner...

We are recruiting for Senior Cargo Operations Agent for Hong Kong. The selected candidate will provide Cargo Operations and Customer Service Functions including interaction with Customers and GHA for both import and export cargo. Secure proper Operational and Customer Service support to enable station to meet the Cargo Target. Ensure full compliance at...

Handle inbound enquiries from life agent Provide quality services and immediate assistance to life agents Handle ad hoc request independently Provide sales support for the team Your Profile Diploma/Higher Diploma/Associated Degree/Degree Holder Preferable in insurance industry and/or customer services position With solid customer service-related...

Senior Company Secretarial Administrator - Trust Hong Kong Monday - Friday, 0900 - 1800 On-Site + WFH The position You will coordinate and manage the provision of timely and accurate trustee services for a portfolio of trusts including coordinating corporate secretarial, director approvals, investor reporting and corporate accounting services in...

FIND YOUR 'BETTER' AT Blue Cross If you believe in better, we’d love to hear from you. About the Role Responsible for handling customer inquires via telephone, email, or online platform Duties / Accountabilities Handle bilingual phone-in and walk-in customer enquiries; Handle bilingual emails/livechat enquiries from customers; Work closely...

POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station....

Officer, Regulatory Compliance Services Hong Kong Mon - Fri, 9am - 6pm Hybrid The position  Our Regulatory and Compliance Services (RCS) ensure our clients to meet both their local and global regulatory needs and provide customized support to keep our clients informed of the evolving regulatory requirements impacting their business. Our team based...

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We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Manages and ensures efficient running...

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Job Duties: Areas of responsibility include serving food & beverage to guests in the assigned work place and providing a courteous, professional, efficient service in order to maximize guest satisfaction. Requirements: With relevant experience in F&B establishment; Willing to provide customer-oriented and efficient service; Good communication and...

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

Description The Opportunity We are seeking energetic and reliable professionals to join our Customer/Agency Service Centre team. The successful candidates will be accountable for providing quality, face-to-face customer service to walk-in customers; with a customer-orientated mindset. What motivates you? You obsess about customers, listen,...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC...

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Type de Poste Non-Management Gérer toutes les entrées et tous les départs des clients, les affectations de chambres, les demandes de changement de chambre/de départ tardif. Obtenir les paiements ; distribuer/activer les clés de chambre. S'assurer que les tarifs correspondent aux prix du marché et documenter les exceptions. Vérifier/ajuster la...