Head of Change Management
2 weeks ago
We are currently seeking a high calibre professional to join our team as a Head, Operational Execution. In this role you will be responsible for Commercialization: Own commercialization of growth-critical platforms like PowerPlatform and Knowledge Management System including building & tracking relevant OKRs, embedding usage. Commercialize the benefits of other capabilities delivered via the Servicing SVS ensuring OKRs are met. Contact Center Integration: Lead the integration of Contact Centers, collaborating closely with Market and Global Insurance teams. Oversee the execution of the future Target Operating Model, including integration with the broader ICOE team. Contact Center Transformation Program (CCT): Represent the interests of HSBC Insurance HK in the global flagship initiative, CCT. Facilitate implementation of essential capabilities by collaborating with Global Tech, Contact Centre, AMH RBW, and Insurance teams. Oversee the Third-Party Engagement Model for Insurance Operations: Implement the newly developed framework to manage third-party relationships across the franchise, collaborating closely with Insurance Operations, the Insurance CCO, and GTPM teams to ensure compliance with FIM, regulations, and DIMs. Manage actions on behalf of the Head of Operations: Collaborate with various sub-teams to ensure timely resolution of issues from MSIIs. Develop a robust tracking system to provide effective risk oversight and deliver relevant reports/ papers to forums such as the First Line of Defense Forum, CCO teams, and/or the INHK ExCo ORSO integration: Own the ORSO integration including oversight of the outsourcing to a third party and integration of residual teams within the broader HSBC eco-system. Oversee/ manage the ORSO administration activities post the movements. To be successful you will need to be Organized, Autonomous with excellent communication & interpersonal skills. Ability to learn quickly, contextualize and implement driving efficiencies in parallel. Analytical and able to identify, define and practice creative problem solving. Ability to collaborate across different teams and businesses. Proven ability of stakeholder management, resource mobilization and interaction with internal & external parties across varying levels of seniority. Strong documentation skills including papers, presentations, etc. Ability to articulate the position in a concise manner. Ability and drive to successfully deliver multiple, wide-ranging priorities, under stringent time pressures. Experience in project and risk management capabilities with a positive can-do attitude. Operations experience would be a plus Opening up a world of opportunity http://www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited. https://www.youtube.com/embed/8sYKfgJDFHI?si=Kj4GNuVqIiG52cj_
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Head of Cost Optimisation
1 week ago
Hong Kong Island, Hong Kong SAR China C & J Clark Hong Kong Limited Full timeHead of Cost Optimisation & Business Change (APAC) Head of Cost Optimisation & Business Change (APAC) is responsible for designing, leading, and executing large‑scale transformation initiatives across a multi‑brand Retail organisation. The role focuses on cost optimisation, working capital improvements, and organisational simplification to enhance...
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Head of Credit Card Marketing
2 weeks ago
hong kong, Hong Kong SAR China First Vice President, Head of Credit Card Full timeA financial institution in Hong Kong seeks a First Vice President, Head of Credit Card to formulate and execute marketing strategies for payment card products. This leadership role requires a minimum of 7 years of relevant experience in the credit card or personal loan industry, with a strong focus on achieving KPIs and compliance with regulatory standards....
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First Vice President, Head of Credit Card
2 weeks ago
Hong Kong Island, Hong Kong SAR China First Vice President, Head of Credit Card Full timeFirst Vice President, Head of Credit Card First Vice President, Head of Credit Card, Consumer Lending Responsibilities: Formulate marketing strategies for payment card products in order to achieve the assigned KPI: e.g. no. of new credit card customers, card spending and receivables, top line Monitor and execute marketing programs to ensure smooth operation...
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System Administrator
4 days ago
hong kong, Hong Kong SAR China Bank of China (Hong Kong) Full timeSystem Administrator (IT Change Management) Join to apply for the System Administrator (IT Change Management) role at Bank of China (Hong Kong) System Administrator (IT Change Management) 2 weeks ago Be among the first 25 applicants Join to apply for the System Administrator (IT Change Management) role at Bank of China (Hong Kong) Get AI-powered advice on...
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Section Head
6 days ago
Hong Kong Island, Hong Kong SAR China The Bank of East Asia (BEA) Full timePosition Summary This role will enhance the leadership and managerial competence of all staff of the Bank by leading a team to identify the training needs, source, develop and deliver value-added training programmes/ learning solutions to meet the Bank's current and future needs in leadership and management development. The incumbent will assist the Head of...
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Head of Stock Trading and Digital Assets
2 weeks ago
Hong Kong Island, Hong Kong SAR China Head of Stock Trading and Digital Assets Full timeHead of Stock Trading and Digital Assets Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile e Xperience; Money e Xperience; Money X (multiplier), e Xponential growth, e Xploration… it’s all up for us to define together. Why Mox...
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Change Management Manager
2 weeks ago
hong kong, Hong Kong SAR China Starteam Global Limited Full timeChange Management Assistant Manager/Manager is responsible for driving & implementing Global Organizational Development initiatives especially for strategic digitalization projects. By applying systematic Organisational Development methodologies, the role ensures technological changes are effectively absorbed by the organisation, maximising the return on...
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hong kong, Hong Kong SAR China CLSA Full timeAssociate Director, Operational Change Management, Operations Join to apply for the Associate Director, Operational Change Management, Operations role at CLSA The Associate Director of Operational Change Management, based in Hong Kong, reports directly to the Head of Asia Operations. This key role focuses on enhancing existing business processes, building...
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Hong Kong Island, Hong Kong SAR China Robert Walters (HK) Ltd Full timeHR Business Partner, Change Management, Bank, up to 120k Report directly to HR Head, partner with regional offices: HK, Singapore, Korea, Australia, India, China Collaborate with group companies and align HR strategies with business objectives and drive organizational effectiveness Monitor HR metrics and analytics to identify trends and opportunities for...
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Change Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China PCCW Solutions Full timeThe Change Manager is responsible for overseeing the change management process within IT system maintenance and support, ensuring changes are implemented with minimal disruption and maximum efficiency. This role also includes on-call support responsibilities to provide oversight and coordination for critical changes and incident-related escalations outside...
