Associate Director, Operational Change Management, Operations

2 days ago


hong kong, Hong Kong SAR China CLSA Full time

Associate Director, Operational Change Management, Operations Join to apply for the Associate Director, Operational Change Management, Operations role at CLSA The Associate Director of Operational Change Management, based in Hong Kong, reports directly to the Head of Asia Operations. This key role focuses on enhancing existing business processes, building processes for new products and managing change projects, ensuring optimal operational efficiency across all product lines, particularly within FICC and Equity Derivatives. Key Areas of Responsibilities Process transformations: Challenge and refine existing processes in alignment with industry best practices. Identify efficiency gaps and propose and deliver actionable solutions. Implement process enhancements to streamline management across operations. Maintain and update documentation for existing products and system workflows. Design and analyze business process models for product launches and change initiatives. Collaborate with operations managers to document new process requirements. Work with technology teams to translate operational requirements into system improvements. Engage with project teams to ensure timely delivery of project tasks. Secure approval for process improvements from relevant operations leaders. Requirements Bachelor's degree or above. 7+ years of back office / operations experience with direct project management. Candidates with less experience may be considered at grades corresponding to their relevant work experience. Strong communication and interpersonal skills to interact with stakeholders at various management levels. Experience in process transformation preferred: ability to review ops processes and independently carry out automation of manual tasks. Knowledge of financial products used across Equity Derivatives and FICC business lines. Ability to multi-task across various business and department initiatives. Control-oriented and risk aware. Proficiency in English. Seniority level Mid-Senior level Employment type Full-time Job function Finance #J-18808-Ljbffr



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