Customer Service Specialist
4 days ago
Responsibilities: Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and strengthening the growth in business sales productivity; Assist in managing the bank hall environment to divert customers in queue and counters, and assist in promotion of automated banking in order to deliver a high standards of professional and effective services, whereby improve overall customers waiting times; Define customers' needs and refer to frontline sales and service staff in order to facilitate customers' satisfaction. Requirements: Diploma holder or above At least 1 years' solid working experience in customer service/management experience, Good in Chinese, English and Putonghua Customer-oriented, proactively with excellent interpersonal skills to enhance customer relationship Able to analyze and tackle problems independently with good ability to handle crisis management Process cooperative spirit and team's morale with colleagues Candidates with less experience may be considered as contract position Willing to perform shift duties and work no more than 17 hours per week If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .
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Customer Service BI Specialist
1 day ago
hong kong, Hong Kong SAR China Binance Full timeCustomer Service BI Specialist (Chinese Speaker) Join to apply for the Customer Service BI Specialist (Chinese Speaker) role at Binance . 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Collect, organize, and analyze user data from the customer service department and other related...
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Customer Service Officer, INV Specialist
1 day ago
hong kong, Hong Kong SAR China Standard Chartered Full timeCustomer Service Officer, INV Specialist 1 day ago Be among the first 25 applicants About Mox Bank Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create: Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth,...
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Customer Service Specialist
3 days ago
Hong Kong, Hong Kong SAR China Bloomberg Full time2026 Bloomberg Customer Support Representative (Korean Speaker) - Hong Kong Location Hong Kong Business Area Technology Support Ref # 10046013 Description & Requirements The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential...
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hong kong, Hong Kong SAR China SGS Full timeCompany DescriptionWe are Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected...
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Hong Kong Island, Hong Kong SAR China SGS Full timeCompany DescriptionWe are Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected...
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Customer Service BI Specialist
1 day ago
hong kong, Hong Kong SAR China Binance Full timeA leading cryptocurrency exchange in Hong Kong is looking for a Customer Service BI Specialist (Chinese Speaker). The role involves analyzing user data, developing dashboards, and providing insights to improve operations. Candidates should have 3-5 years of experience and a strong background in data analysis tools like SQL and Python. Excellent communication...
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Customer Service Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Virtustant Full timeJob Title: Appointment Setter Our Client specializes in connecting patients with Registered Dietitians providing medical nutrition therapy and counseling. They are committed to improving health outcomes by facilitating access to professional nutritional guidance. Job Description Our Client seeks Appointment Setters with medical office experience to assist...
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Customer Service Specialist
3 days ago
Hong Kong, Hong Kong SAR China Hays Full timeWe are seeking an experienced leader to manage Customer Service sub-teams, ensuring exceptional service delivery, operational efficiency, and achievement of retention and service-to-sales targets. The role requires strong leadership, strategic planning, and a commitment to service excellence. Key Responsibilities: Organisational Management Develop long-term...
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Customer Service Specialist
2 weeks ago
Hong Kong, Hong Kong SAR China HSBC Full timeWe are currently seeking a high calibre professional to join our team as a Manager Customer Care (5 months fixed term contract). In this role you will: Handle and resolve customer complaints and enquiries for Pensions received from different sources in a proper manner to customer satisfaction and to minimize reputational risk Lead and monitor complaint...
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One-Stop Customer Care
1 week ago
Hong Kong Island, Hong Kong SAR China FUND TREND LIMITED Full timeA financial services company in Hong Kong is seeking a motivated Customer Support Specialist to manage inbound enquiries and complaints. The role requires at least 3 years in a call center with skills in customer service and knowledge in group medical. Proficiency in MS Office and fluency in Cantonese are essential, with English and Mandarin as advantages....
